SYDNEY CAR RENTAL REVIEWS

From the airport to the office, there was complimentary shuttle bus service which was really helpful.

Easy to book a car

Great Service. The staff at pickup explained everything well.

Loved the service, will definitely use again.

Bonjour. Tout était parfait, le personnel à l'agence de Balktown et à l'aéroport de Sydney très attentif et serviable, les réponses aux demandes par mail et la voiture. Merci pour votre professionnalisme. Je conseille ce site.

Très bien, je recommande ce site

The Thrifty staff were really excellent and gave a great service at Sydney airport. Best experience ever!!

Help staff were excellent in sorting a shortage of cars problem. Really excellent service throughout.

An excelent car. No problems at all for the whole trip! Budget staff were lovely & quick at both pick-up and drop-off. Couldn't ask for a better experience. The car had excelent range on a full tank, giving me a small sense of security despite the bushfires nearby.

Very smooth process, always is via Sydney airport. The lady I dealt with on pick up was very friendly and efficient, but on walking in to the office I felt noone really wanted to look up initially, wasn't exactly a great first impression, but as I said, the lady I dealt with was lovely.

It was my very first experience with booking a car and getting it. My best friend was travelling to Sydney and she has a walking disability. The team at the counter was extremely cooperative in arranging for the car well in time. We got an up-grade because we didnt had time for the initially allocated car to be cleaned; which was a really amazing thing. Our trip was made comfortable. Keep up the great work

The price drop surely did magic for us. The booking and getting the car was easy and swift

No pickup at Airport and unable to contact a representative so had to get a $25 taxi to the depot. Not all booking details transferred onto IT infrastructure, so a debate ensued re insurance levels. Otherwise ok

No issues apart from an understanding of what had been booked

Counter staff at collection And drop off were helpful & happy. Car was fine. No up selling which is nice, all in all, I would use Apex has my preferred company to hire car from in future.

Helpful and easy to deal with. Car was very good value.

I needed to speak to customer services and they dealt with my query within a couple of minutes.

Really nice car. Lots of space for 5 people and luggage. Staff were helpful and friendly.

Easy booking. No problems.

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

They have a trick to over charge toll invoice by charging +18$admin fee on top of toll invoice. f you think you save money because you chose ace instead of other suppliers during booking, you ar badly mistaken. Never, ever come back to them.

Car is good and clean

Easy to arrange the booking of car. I will use this to book this next time

staff not friendly

very helpful til the end

Fantastic service from start to finish Thank you Tripz staff

Great

Car could have been a bit cleaner inside and out.

Car was in a great condition. Looked to be brand new. Very clean Spacious

Easy to find cars and compare rates across car rental companies. Used it twice in the last 2 weeks.

Excellent customer service. Unfortunately this company are no longer in operation.

Excellent. By far the cheapest option we have found, consistently. Also excellent customer service.

Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.

Good consolidator site. Not the easiest site to navigate with discount vouchers unclear on how to redeem.