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Great customer service & easy booking process.

Reviewed: Sun, Jan 12, 2020
About ACE Rental Cars: 7.7 /10
The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.
About QEEQ: 10.0 /10
No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

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Small SUV | Nissan X-Trail or similar
Reviewed: Wed, Jun 29, 2022
About ACE Rental Cars: 9.0 /10
Excellent communication with Staff. Very helpful
About QEEQ: 10.0 /10

Mandy Lo

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Oct 16, 2019
About ACE Rental Cars: 8.7 /10
I can't effectively deal with problems in travel. I want to extra days,but no body can help me. I try to ring & mail &face book message.
About QEEQ: 10.0 /10


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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, May 3, 2019
About ACE Rental Cars: 2.0 /10
Customer service was awful. Staff were rude. Hidden costs were so astronomical that I decided not to proceed with the booking. THEN I was charged a $75 cancellation fee. Never EVER will I recommend this company again.


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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Mar 26, 2019
About ACE Rental Cars: 6.3 /10
Only pick up and drop off at the airport. Relatively not very convenient。
About QEEQ: 10.0 /10


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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Sep 1, 2018
“Good experience with minimal hassle.”
About ACE Rental Cars: 9.6 /10
Like: Love the car provided. Clean, good condition.
Dislike: Far place for pick up. But shuttle provided.

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