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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Oct 22, 2019
“BEWARE before you use MEX Car Rental!”
About MEX: 4.7 /10
After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.
About QEEQ: 7.0 /10
Site is Easy to use, but never saw that the rental car company I selected was outside the airport property & would require 2 buses to get there.
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Compact | Hyundai Accent or similar
Reviewed: Thu, Sep 19, 2019
About MEX: 9.3 /10
Inside of front and back windows were smeared and foggy.
About QEEQ: 10.0 /10


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Full Size Van | Ford Transit or similar
Reviewed: Sun, Aug 18, 2019
“great vacation!”
About MEX: 8.7 /10
並んでいた。対応人数が少ないのでは? 人は多く乗れるが、荷物を積める工夫が車両に必要。
About QEEQ: 10.0 /10


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Compact | Nissan Versa or similar
Reviewed: Sat, Jul 27, 2019
“Great value, inconvenient location”
About MEX: 8.0 /10
The MEX folks were very nice and helpful. The only drawback from renting from them was that the rental location requires 2 shuttles to get to; airport to airport shuttle drop off to rental location, so there's a fair bit of waiting involved.
About QEEQ: 10.0 /10


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Full Size | Toyota Camry or similar
Reviewed: Tue, Jul 2, 2019
“Satisfied with the service but disappointed with the car i got.”
About MEX: 7.7 /10
My booking is for a Toyota Camry but i was told that all their Camry are out so they gave me a Hundai Accent. I told them i don't want a Hundai but they said they don't have anything else. I don't have any other choice but to take the Hundai. I was expecting for them to give me an adjustment on the price i paid. I hope my point and would expect a credit from you. Thank you for your consideration!
About QEEQ: 8.0 /10


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Full Size Van | Toyota Sienna or similar
Reviewed: Sun, Jun 30, 2019
About MEX: 5.3 /10
The vehicle was under par VS what we expected. Deceiving!!!
About QEEQ: 8.0 /10


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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Thu, Jun 20, 2019
About MEX: 9.3 /10
Was unaware needed to call for shuttle from rental area where airport shuttle had dropped us off.
About QEEQ: 10.0 /10


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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, May 27, 2019
“There was no mentioning of ACE or MEX anywhere in my email. Had a hard time finding easy Rent-A-Car’”
About MEX: 7.0 /10
The car was good however, finding a CE Rent-A-Car was difficult as it was not mentioned in my email


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Compact | Hyundai Accent or similar
Reviewed: Mon, May 13, 2019
“My reservation was for 8:00 pm. When I arrived at 7:30 pm, the facility was already closed.”
About MEX: 2.0 /10
My reservation was for 8:00 pm. When I arrived at 7:30 pm, the facility was already closed. I spend over 2-hours trying to get a hold of someone. When I called the local number, it just rang and rang. I finally got a hold of someone at the corporate number. They told me to wait 5-10 minutes for someone to pick me up to get a car. After 20 minutes, I gave up and rented from another rental company.


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Intermediate | Hyundai Elantra or similar
Reviewed: Fri, Apr 12, 2019
About MEX: 6.0 /10
I reserved an intermediate car, a Hyundai. At arrival I was told Easyrent overbooked, I would get a mini van. I voiced my concern that I did not want a mini van. Customers who arrived after me were told they also would get a mini van, but then they got a car. I was told I could call and switch to a car the next day, maybe. Not acceptable.


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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Apr 11, 2019
“It was easy”
About MEX: 7.3 /10
Booked a Jetta but got a smaller Toyota Corolla. Slow service.
About QEEQ: 10.0 /10
It was good.


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Intermediate | Toyota Camry or similar
Reviewed: Thu, Mar 7, 2019
“Poor pick up service.”
About MEX: 8.7 /10
The car was great. Well maintained and clean. The office, when calling to be picked up should have informed us what the name of the shuttle that was going to pick us up and where we should be when picking us up. They finally did on the third call. Checking out the car was very easy and quick. The same for turning the car back in.

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Standard | Volkswagen Jetta or similar
Reviewed: Sun, Mar 3, 2019
“Good value, great price”
About MEX: 8.7 /10
When I called to ask if I could pick up the vehicle earlier, they told me NO. I did show up early and was able to collect the car. There is only one person to operate the shuttle, wash and prepare the cars so that does take time.
About QEEQ: 7.0 /10

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Standard | Volkswagen Jetta or similar
Reviewed: Fri, Feb 22, 2019
“Poor service from mex”
About MEX: 2.0 /10
Poor service from mex. failed to adequately explain the prepaid fuel provison. Long wait at checkin

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Standard | Volkswagen Jetta or similar
Reviewed: Wed, Feb 20, 2019
“Easy off site rental”
About MEX: 10.0 /10
I was very happy with my rental experience and especially happy with the price I paid which was one third the amount I would have paid at any other rental. I received a Kia Optima with 15,000 miles on it and couldn’t have been happier.
About QEEQ: 9.0 /10


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Standard | Toyota Camry or similar
Reviewed: Fri, Aug 24, 2018
About MEX: 10.0 /10
Like: Upgrade to a new SUV
Dislike: Car in good condition. No problem

Don B.

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Standard | Toyota Camry or similar
Reviewed: Mon, Aug 13, 2018
“Very well pleased!!”
About MEX: 10.0 /10
Like: Close to airport.

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