並んでいた。対応人数が少ないのでは？ 人は多く乗れるが、荷物を積める工夫が車両に必要。

値下げプロテクターは良い。

Was unaware needed to call for shuttle from rental area where airport shuttle had dropped us off.

My reservation was for 8:00 pm. When I arrived at 7:30 pm, the facility was already closed. I spend over 2-hours trying to get a hold of someone. When I called the local number, it just rang and rang. I finally got a hold of someone at the corporate number. They told me to wait 5-10 minutes for someone to pick me up to get a car. After 20 minutes, I gave up and rented from another rental company.

The car was great. Well maintained and clean. The office, when calling to be picked up should have informed us what the name of the shuttle that was going to pick us up and where we should be when picking us up. They finally did on the third call. Checking out the car was very easy and quick. The same for turning the car back in.

When I called to ask if I could pick up the vehicle earlier, they told me NO. I did show up early and was able to collect the car. There is only one person to operate the shuttle, wash and prepare the cars so that does take time.