GREEN MOTION CAR RENTAL REVIEWS IN UNITED STATES

The car was excellent... in every way. Spacious, economical and clean- like new. I enjoyed driving it. The only negative part of the experience was picking up the car. There office is about 2 miles from the airport. I went to where other car rental vans picked up customers and their name wasn't listed. I called. They sent a van which was unmarked- no sign indicating it was from Green Motion. It was also raining. I stood outside the terminal for about 30 minutes and then called them again... this time I spoke with the driver and we eventually found each other... I suggest they have a clearly marked van to pick up customers so that we can distinguish them from others- and pick us up at the same spot where all the other economy car rental companies pick up customers, not across the street. Otherwise it was an excellent experience.

quick and easy

Exceeded my expectations, staffs were so helpful and friendly. Drop off was as easy you can imagine.

It’s the best the way it is.

The car was perfect for meeting our needs, my main issue was the hidden costs. Which we were very angry about. We were advised to pay $12 dollars a day for toll roads as a number of them across Orlando and liable to high cost fines. Over the period we travelled on 2 Toll roads that would have cost us $5 so feeling well ripped off. Advised we did not need. To refuel then when we returned car charged $42 dollars when I asked how much if went and put fuel was toldI would have less then half an hour to get it fuelled and returned or would. Be charged another day’s hire. As I said felt completely ripped off. When we returned the car one family returned to airport to go to one of mainstream car hire providers due to the costs they were to pay the costs not previously mentioned.

Waited for a long time at the counter to process the pick up

Did not like the booking platform because I was charged a fee to book the car which I've never been charged when renting a car

Upon arrival in NOLA train station, we called the company and talked to several reps for almost 2 hours while they were supposedly trying to locate the person who can pick us up. Pick up time was 8:00 a.m. We decided to just proceed to pick up location (spent on 2 ubers) just to find out that the office was closed and we did not have a vehicle. We had to take 2 ubers back to the city to our hotel. We finally got a call almost close to noon time to let us a know that our van rental was available. However, at that point we decided not to proceed and cancelled the reservation since it too late for our scheduled itinerary and we had to totally revise our plans. Additionally, everyone was tired from all the shuttling back and forth. Needless to say, it was a dreadful experience especially for the size of our party.

The car was not mechanically sound. You could not drive it over 55 mph. Counter help did not know what they were doing. I never got my contract that they were suppose to send me on email. No receipt. The price did not include what major car companies waived. (extra driver, toll roads, etc) Paid $35 for tolls that I used $3,50.

Worst rental experience ever had. The company required a supplemental liability insurance of $25.99 per day when I picked up the car. It left me no choice but to purchase it.If it was mentioned when booking, I would never choose this one or at least rent for less days. Cost me around $130 on more supplemental liability insurance and the cost is more than the rental fee. Be careful .

The car was supposed to be a mid size sedan but it was small size. It took over an hour to pick up because the sales person kept trying to sell me add ons and was very deceitful telling me I had to buy them when I didn't. I hated green motion they have a slimy business model. I heard them scam two other customers while I was waiting.

Booking was fine, price was great.

it will be good the make faster the process of pick-up. if you have every data through internet available, why have to add again manuelly?

I originally was given a Nissan with a busted plastic engine shield from underneath in front of the car that as I drove it fell and was scratching on the ground because it was being held by staples. when I called them they asked to come and change it but I had to drive back from Miami to fort Lauderdale after had been in a 6 hour plane trip. When i got to the car rental office and showed them the problem the gentleman was talking in spanish and he said that the car was fine when they gave it to us but i heard the girl who was at the working at the counter, she said that the car came in broken from underneath and she had seen it. The lady was more aware of what was going on and apologized about it and gave us a new car. The new car was great and was very happy overall. I just think they could have done a more thorough check on the car before they could have given it to us or other customers and eliminated that small unpleasant situation. Overall really good!

The agent not telling me the price of toll package

I’m still expecting to get back the deposit they took from my credit card.

Expected a Jetta got a small sentra

Easyrentcars was exceptional

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

Staff rude, impatient and policy as well as hidden fees not disclosed until last minute at the counter. The shuttle was a long wait in the hot weather which makes it frustrating and discouraging to have to return to the terminal and start over. Overall, it was a terrible experience for me and my family of four. We will never pick easycarrental again. Would not recommend to anyone unless he/she does not mind being deceived

Car really clean. Fast service, low price, no surprise. Thanks!

Double insurance was charged.

We waited for almost an hour and after calling multiple times with no answer, we were told they were out of cars and couldn’t fulfill our reservation.

We turned in our car on 6/2 and we still have a hold for $500.00 on our credit card. Process to check in was ridiculous. They tried to up sell at every opportunity. Very bad experience especially since I already reserved the card & checked the items I wanted.

My experience would have been better if I did not have to drive a van with the advertisement on the hood and side of the vehicle. We hardly drove it so we would not be mistaken for a rental service car. A guest at our resort walked up the van thinking we were a driving service.