BRISBANE CAR RENTAL REVIEWS

ACE Rental Cars is a good agency if you are seeking to hire a budget car for an extended period of time at a reasonable rate. The only downside is that their is little parking at the Brisbane Airport Location.

I waited for a long time because the system for down. And I was hold a bond of A$400 on my card when Easyrentcars specified when I booked the car that the bond held would be A$100

You should update the info and advise the customer the Europcar holds an amount of A$400 on your card.

Car was fantastic, excessive wait as the car was not ready they said due to not know flight numbers. It was a private rental which is no reason not to have it ready. Was not a fan of the lady on the desk.

Good car at a good price, will look at using in the future.

Nice clean, well maintained car, very easy pick up. The out of hours service was a bit confusing, but everything else was excellent. The pick up location is right next to the Sunshine Coast highway entrance, which made life very easy for us.

Lady at the counter was very friendly and assisted with the rental process very well

Easy booking process with reasonable prices. Only down point is that you cannot change booking dates once booked, will have to cancel and then rebook again

Counter staff is very helpful

Price is reasonable

We expected a Toyota Corolla but got a very basic Hyundai Accent, no cruise control and very poor acceleration, the car we received had a lot of superficial damage and there was a hint smell of smoke in the vehicle.

Awesome prices! Car was picked up in excellent condition and very satisfied

Best prices!

I'm excited the car is exceeded my expectations.

Ace rental car was great but pick up location wasn't clear.

Counter staff very helpful. The website easy to use.

My 3 stars for value were because it turns out I could have rented an equivalent car for $25/day at a different car hire firm but was charged $41/day at Budget. Obviously that affects my rating for “Overall Value”. Otherwise it was an excellent car hire.

Excellent website.

They charge $50 just to drop off outside of office hours. would never book again with them

Very helpful and friendly staff especially Jeff!

CAr was spacious and easy to drive. Not great on hills but it got us everywhere we needed to go. Wanted to bring the car home ;)

Bargain Car Rentals were excellent. The staff were helpful and efficient. The pick up/drop off to and from the airport was smooth and prompt. The price was competitive and I have no hesitation in recommending this company. I will hire a car again from them.

Using Easyrentcars was easy and efficient. Definitely no problems with using this company.

Car was well below expectation. This was our 2nd time booking with europcar. The first car that was offered to us was old, damaged exteriors, and the tank was half full. Headed back to the counter to request another car and was told there's no car in same catergory. They all they could do is to fill up the petrol of the old car or if we would like to upgrade with 10 aud/ day. We ended up requesting if we could just get another car that was just returned, and thankfully they allowed us to. So, the whole process of getting a decent car was near an hour, meaning we are an hour behind our schedule and had a bad start for our 3 days trip.

Awesome platform that guarantee the lowest price. Does help us rebook if the prices lowers down and awesome customer support

Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.

Phone call made to adjust the pick up time to Easyrentcars was pleasant and the agent went above and beyond with a phone call back so I didn't wait on hold for a long time waiting for a result from Apex.

I was late to collect my car but rang ahead to let them know I was a bit lost. There was a slight mishap with my allocated car so the one I given was definitely way better. The only thing which I found frustrating was the person who I was dealing with could not explain about the road tolling charges other than there was an administrative charge on top. I would be charged after they had recieved the cars tolls but he was not sure if it was $5 per transaction.

I was offered Mitsubishi Lanser at the counter, it was a surprised for me. I love it. Simple

Simple and clear.