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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9286500208
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9286500208
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Hertz, Brisbane Airport Car Rental

Hertz 4000+ ratings, 52 reviews

Brisbane, Queensland, Australia

8.4 / 10 Very good

Best Price Car Rentals at Brisbane Airport(BNE)

Last updated on: July 24, 2024

Hertz - Brisbane Airport Information, Car Rental Instructions & Policies

Store Location

Brisbane Airport QLD 4008

Telephone

0735414790

Pickup from Branch or Car Park & After Hours Pickup

The Hertz - Brisbane Airport car rental location is in terminal

You can walk to the counter of Hertz - Brisbane Airport car rental.

Please note: all domestic pick ups are from Hertz car park situated on level 1 of Domestic carpark building. Directions from the terminals: Walk out of the terminal building, proceed onto the sky-walk and across towards to the carpark building, take the lift down to level 1. You must provide a flight number when picking up a vehicle at Brisbane Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC terminal.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the car to designated parking lot of the international terminal and return the key to the branch. Please pay attention to the sign "Car Return" when you enter into the parking lot and drive the car into the corresponding lane according to the sign.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 22/day
capped at AUD 88
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Opel Astra,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid-hybrid,

AUD 5500 for Ford Focus,

AUD 5500 for Mg Zs Excite,

AUD 5500 for Kia Seltos,

AUD 6001 for Volkswagen T Roc,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Traffic,

AUD 0 for Toyota Proace 6m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 0 for Nissan Micra,

AUD 0 for Honda City 1.0t,

AUD 0 for Ford Fiesta,

AUD 5500 for Suzuki Swift,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Jeep Grand Cherokee,

AUD 6001 for Mitsubishi Pajero(diesel),

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Y4 Dual Cab Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7000 for Ford Mustang Gt,

AUD 5500 for Kia Carnival,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for T1 Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes - Benz B-class,

AUD 5500 for Toyota Rav4 Hybrid-hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage--4wd,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for I5 Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc--4wd,

AUD 0 for U5 Audi Sq5 Inc. Gps,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Doblo 925kg 4m3,

AUD 0 for 25 Seat Bus,

AUD 0 for Volvo S60,

AUD 0 for Mercedes Glc Coupe-diesel--4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger--4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V90,

AUD 6001 for Ford Mustang,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2-electric,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Volkswagen Passat,

AUD 6001 for Xc90 D5 Inscr4x4--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Opel Astra,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid-hybrid,

AUD 5500 for Ford Focus,

AUD 5500 for Mg Zs Excite,

AUD 5500 for Kia Seltos,

AUD 6001 for Volkswagen T Roc,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Traffic,

AUD 0 for Toyota Proace 6m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 0 for Nissan Micra,

AUD 0 for Honda City 1.0t,

AUD 0 for Ford Fiesta,

AUD 5500 for Suzuki Swift,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Jeep Grand Cherokee,

AUD 6001 for Mitsubishi Pajero(diesel),

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Y4 Dual Cab Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7000 for Ford Mustang Gt,

AUD 5500 for Kia Carnival,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for T1 Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes - Benz B-class,

AUD 5500 for Toyota Rav4 Hybrid-hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage--4wd,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for I5 Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc--4wd,

AUD 0 for U5 Audi Sq5 Inc. Gps,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Doblo 925kg 4m3,

AUD 0 for 25 Seat Bus,

AUD 0 for Volvo S60,

AUD 0 for Mercedes Glc Coupe-diesel--4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger--4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V90,

AUD 6001 for Ford Mustang,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2-electric,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Volkswagen Passat,

AUD 6001 for Xc90 D5 Inscr4x4--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Opel Astra,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid-hybrid,

AUD 5500 for Ford Focus,

AUD 5500 for Mg Zs Excite,

AUD 5500 for Kia Seltos,

AUD 6001 for Volkswagen T Roc,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Traffic,

AUD 0 for Toyota Proace 6m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 0 for Nissan Micra,

AUD 0 for Honda City 1.0t,

AUD 0 for Ford Fiesta,

AUD 5500 for Suzuki Swift,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Jeep Grand Cherokee,

AUD 6001 for Mitsubishi Pajero(diesel),

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Y4 Dual Cab Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7000 for Ford Mustang Gt,

AUD 5500 for Kia Carnival,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for T1 Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes - Benz B-class,

AUD 5500 for Toyota Rav4 Hybrid-hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage--4wd,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for I5 Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc--4wd,

AUD 0 for U5 Audi Sq5 Inc. Gps,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Doblo 925kg 4m3,

AUD 0 for 25 Seat Bus,

AUD 0 for Volvo S60,

AUD 0 for Mercedes Glc Coupe-diesel--4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger--4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V90,

AUD 6001 for Ford Mustang,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2-electric,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Volkswagen Passat,

AUD 6001 for Xc90 D5 Inscr4x4--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Brisbane Airport

Railway Stations

1.4 mi from International Terminal Railway Station

8 mi from Central Station

Hotels

0.2 mi from Pullman Brisbane Airport

0.2 mi from ibis Brisbane Airport Hotel

2.9 mi from Comfort Inn & Suites Northgate Airport

Other Landmarks

9 mi from Sky Needle

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -27.384699 153.118559

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Hertz-Brisbane Airport-96-store The Rental Desk
Hertz-Brisbane Airport-96-telegraph The Sign
Guest Reviews

Total points： 8.4 / 10 Very good

  • Vehicle condition: 0.5
  • Vehicle cleanliness: 0.5
  • Spaciousness: 0.5
  • Counter staff: 0.5
  • Pick-up location: 0.4
  • Drop-off location: 0.4
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • C.Wong

    Brisbane

    6.3 /10 Average

    Reviewed: Saturday, July 27, 2024

    Too expensive
    Read More >

  • Anonymous

    Brisbane

    9.3 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Lady at the counter was very friendly and assisted with the rental process very well
    Read More >

  • K.TEO

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    We underestimate our luggage size thus we have to lower the rear sit (30%) to accommodate the luggage. Since it is manageable, we did not ask for a change. Otherwise everything is good.
    Read More >

  • Emma Craigie

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Quick procedures and good service.
    Read More >

  • Otis Joe

    Brisbane

    4 /10 Average

    Reviewed: Saturday, July 27, 2024

    Service staff attitude was average. Brisbane Airport wasn't crowded, no need to queue, there was an upsell for insurance.
    Read More >

  • Dora Edgeworth

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Picking up the car was very easy, and the staff were extremely friendly. At first, we were given a KIA CARNIVAL, but our luggage was too large to fit, so they switched us to an IMAX.
    Read More >

  • Wallis O'Casey

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    This is an international brand, trustworthy.
    Read More >

  • Jeremy Rob

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Simple process, enthusiastic staff
    Read More >

  • Felix Brown

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very good! Friendly and easygoing.
    Read More >

  • Jocelyn Wild

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Convenient pickup and quick return, the car was very new and in good condition, it was a pleasant experience.
    Read More >

  • Vanessa Lew

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Hertz is one of the largest car rental companies in the world. Their services are standardized, and thanks to the reminders on QEEQ, the rental and return process was straightforward and easy to understand. Thumbs up!
    Read More >

  • Ronald Paul

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    There were some minor issues with the pickup, but the staff was very helpful.
    Read More >

  • Jack Yeates

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The staff were very friendly and had a great attitude. The company provided a vehicle that matched the booked model and was in good condition.
    Read More >

  • Kim Bennett

    Brisbane

    4 /10 Average

    Reviewed: Saturday, July 27, 2024

    The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.
    Read More >

  • Samantha Hornby

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very good and very convenient
    Read More >

  • Carey Huxley

    Brisbane

    4 /10 Average

    Reviewed: Saturday, July 27, 2024

    I reserved a Kluger, but was given a Nissan at the store. They said it was the same class, but I was not satisfied with it in practice. The remote key often couldn't match with the car, making opening and closing the doors very troublesome. There were definitely some differences in space as well. The return location closed at 1 PM on Sunday afternoon without any prior notice. The return address was actually on a main road where parking was not allowed, so I had to wait for someone to come out and give me a temporary map to find the return spot.
    Read More >

  • Norman Rockefeller

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Good, highly recommended!
    Read More >

  • Page Kitty

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The staff's voice was very soft, but everything went smoothly without any hard selling.
    Read More >

  • Marguerite Robin

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Returning the car is very convenient. If you have full insurance, there's no need for a car inspection. Just hand over the keys when returning.
    Read More >

  • Vivien Pritt

    Brisbane

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    The company insisted on purchasing full insurance and had a poor attitude towards foreigners.
    Read More >

  • Isaac Wallis

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Convenient pick-up, friendly customer service.
    Read More >

  • Theodore MacAdam

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Customer service personnel are enthusiastic and attentive.
    Read More >

  • Linda Nancy

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Excellent
    Read More >

  • Jessica MacArthur

    Brisbane

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    Overall acceptable, but the child safety seat provided was really dirty, really dirty, really dirty.
    Read More >

  • Yvette Haydn

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    We booked the car online with a pick-up time of 1 PM and a return time of 1 PM two days later. However, we actually picked up the car at 10:30 AM. They charged us for three days without communicating this beforehand or reminding us whether it was two days or three days and whether the return time needed to be adjusted. As a result, we returned the car at 11 AM, only a little over half an hour late, but we were charged for three days. The main issue was the lack of any reminders or notifications, which left us very dissatisfied.
    Read More >

  • Gene Bell

    Brisbane

    2 /10 Poor

    Reviewed: Saturday, July 27, 2024

    Dissatisfied. The Australian staff at the front desk had a very bad attitude, overcharged us, and wasted time without clarifying. The extra charges have not been explained yet, and the deposit that was supposed to be returned that night has still not been refunded.
    Read More >

  • Riva Walkley

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Convenient pickup
    Read More >

  • Janice Christy

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The wait time for the car after completing the paperwork was quite long (more than half an hour).
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  • Carr Marshall

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very easy to locate and convenient. Plenty of cars available.
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  • Alvis Abe

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Good, I recommend renting directly from the store.
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  • Rex Hearst

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Both renting and returning the car were smooth. Remember to bring a credit card.
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  • Nelly Johnny

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Good service attitude
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  • Jocelyn Thomas

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Found the car in the parking lot by myself.
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  • Milo Galbraith

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.
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  • Janet Webster

    Brisbane

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    Worth a try
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  • Kenneth Temple

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Hertz staff were quite friendly.
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  • Darlene Leopold

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Satisfied
    Read More >

  • Rebecca Eleanor

    Brisbane

    2 /10 Poor

    Reviewed: Saturday, July 27, 2024

    Overall good, but booked a Q8 and got a Q7 instead. There's a price difference of around 400.
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  • Cliff Connie

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Satisfied
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  • Harlan Isaiah

    Brisbane

    4 /10 Average

    Reviewed: Saturday, July 27, 2024

    Called 0736224500 and had to wait a long time for an answer. Accidentally left a purple water bottle in the car but they said they couldn't find it.
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  • Phoenix Barnard

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The location is easy to find, overall good.
    Read More >

  • Jim Blake

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Satisfied
    Read More >

  • Penny DuBois

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very convenient
    Read More >

  • Jessie Galbraith

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Easy and quick pickup. Very clear instructions!
    Read More >

  • Poppy Sidney

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Great service.
    Read More >

  • Clare Catharine

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Purchased full insurance, almost no upselling. Completed the paperwork in five minutes! Excellent.
    Read More >

  • Ernest Montgomery

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Satisfied
    Read More >

  • Kim Bennett

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The customer service was friendly, very satisfied!
    Read More >

  • Horace Spender

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very satisfied
    Read More >

  • Cora Caroline

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The service from the large company was excellent, detailed explanations, and quick car return.
    Read More >

  • Brook Horace

    Brisbane

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very satisfied
    Read More >

  • Barlow Pigou

    Brisbane

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The service attitude was excellent, and their efficiency was high.
    Read More >

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