Apex, Brisbane City Car Rental

3% OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Brisbane City Information, Car Rental Instructions & Policies

Store Location

53 Albert St,Brisbane City 4000

Telephone

1800 2739 2277 / +61 449 897 619

Pickup from Branch or Car Park & After Hours Pickup

Our Brisbane City branch is located at 728 Ann St, Brisbane City. Please phone our office toll free on 1800 2739 2277 if you require further assistance.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driver's license from your country + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full driver's license issued in Australia

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 9999/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Kangaroo Island, Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7.9 mi from Brisbane Airport

Railway Stations

0.4 mi from Central Station

6.9 mi from International Terminal Railway Station

Hotels

Nearby iStay River City

Nearby Capri by Fraser, Brisbane

Nearby Four Points by Sheraton Brisbane

Other Landmarks

0.9 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of Apex Store Location

coordinates: -27.472199 153.028094

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 8.4
Vehicle cleanliness: 8.6
Spaciousness: 9.1
Counter staff: 8.4
Pick-up location: 8.8
Drop-off location: 8.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

A.Keeley
Brisbane
7.3 /10 Good
Reviewed: Friday, April 26, 2024
Hired a sat nav but couldn't use it as the cigarette lighter had a fault we took it to a garage and it was a fuse we paid to have the fuse replaced but it blew again. We did get a refund but it did spoil our trip as I had to sort our maps out. We asked for compensation they said they would email me but not heard from them
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T.P
Brisbane
10 /10 Excellent
Reviewed: Friday, April 26, 2024
CAr was spacious and easy to drive. Not great on hills but it got us everywhere we needed to go. Wanted to bring the car home ;)
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I.Moussa
Brisbane
9.7 /10 Excellent
Reviewed: Friday, April 26, 2024
Car was in great condition, process was fast and easy
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A.Kumar
Brisbane
5.7 /10 Average
Reviewed: Friday, April 26, 2024
I went to drop one car at Avis and my pick up with Apex next door was after 4 hours. Naturally I requested Apex if I could pick up early and finish early by 4 hours. Initially they were absolutely unhelpful. We still waited and begged them many times. Finally they said they would give us the car after wait of another one hour. Do we weighed another one hour. When they processed the paper work they said because the booking was through third party easyrental they can only give us the car at the booked time and not earlier. So I had to travel back home 60 minutes and travel back 60 minutes to pick up the car.
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Anonymous
Brisbane
7.7 /10 Good
Reviewed: Friday, April 26, 2024
Good
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CS
Brisbane
9.3 /10 Excellent
Reviewed: Friday, April 26, 2024
Good and clean car
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Anonymous
Brisbane
9 /10 Excellent
Reviewed: Friday, April 26, 2024
At return, I had to clean the sand on the floor by myself otherwise they told would charge me. Isn’t standard that the rental agency clean and vacuum all cars at drop off to set it up all clean to a new rent? It wasn’t dirty on the seats, just the floor and not that much!
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Esther Giesbergen-de
Brisbane
10 /10 Excellent
Reviewed: Friday, April 26, 2024
When we picked up the car. The guy at the counter was great, explaining everything good and easy.
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Harry Hodge
Brisbane
10 /10 Excellent
Reviewed: Friday, April 26, 2024
Counter staff were very helpful and pleasant at both the pick up and drop off.
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