LOS ANGELES AIRPORT CAR RENTAL REVIEWS

Car was in very poor shape; it was missing a rim cap, interior was stained, floor was not vacuumed, exterior was not washed, provided usb cables were broken. Pick up location was inaccessible and in absolute decay. The lady at the front desk was great. Will not be using yesaway again.

All great, smooth and efficient

All worked well and appreciated the facility to keep checking price changes that saved us almost £200

It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.

Was everything fast and easy. Location is good.

Booking was handled by Fox rent a car. Good shuttle service from/to airport. They changed booking for fuel arrangement from: "full to full" To prepaid without asking but corrected it upon my request.

Easy booking process as always.

Excellent experiemce! Nice and friendly staff.

Amazing. In particular the Price drop detector which saved us 80 USD.

Very long wait at the LAX desk. Surprised no member of staff showed me round the vehicle.

Very easy to book. Fantastic prices. Great information pack provided.

Everything was smooth and professional, the mystery car was better than I expected. Their service was quick and professional. The challenge was knowing how to go to a different level of the airport than rental car buses and look for a Renaissance hotel shuttle. If QEEQ hadn't given me their local phone number to listen to a recorded message multiple times of how to get to the rental office, I would have never found it. There was NO information about this on the reservation. The office would have closed, I would have been stranded at the airport. Once I figured out from the recorded message how to catch the Renaissance shuttle on another level, it went well. But without the local number, which was given to me only because I chatted with QEEQ, finding them would be impossible. This increased what could have been less than 30 minute checkout time to almost 60 minutes because I waited at rental car shuttle area for 30 minutes before learning that was wrong.

It worked very easily and located a great car, better priced than anywhere I looked with professional service. I am really pleased and will use it again.

Car was in relatively good condition.

Price was good compared to booking directly with the companies

Trying to change the booking time took some resolving but we got there. The car had lots of scratches all around, which is fine but please indicate them rather than asking me to do it! The car was fantastic highly recommended exceeded my expectations

Yes

Yes

We needed to call before the shuttle came. We didn't have local phone so had to pay for long distance.

No car was available upon arrival. This was after spending 1 hour in a line upon entering the building before the transaction was even processed. Then a further 1 hour before a car was made available. Next to zero of communications from any staff on duty. Never again!!!

No comments.

People shouldn't wait for an hour to pickup their car. More people should be at the counters on hours with high volume

The waiting time for the shuttle from LAX was over 30 minutes which was really very inconvenient. Another thing, I wish that they don't allow smoking in their vehicles. I am non smoker and the smell of the car had really annoyed me and triggered my asthma. That was a real disappointment from a huge company like Budget.

Very easy booking.

Good service Would come back

Good offer

Excellent screen system at pickup. Very helpful lady. Drop off in Phoenix went very quickly but transit service to the airport was a nightmare. Very nearly missed my flight. Would have done if I hadn’t dropped luggage in advance. Unacceptable delays but not Alamo’s fault.

I went for a Ford Escape and got a Jeep compas there is less gasmilage and the car is smaller. The Jeep has less power in the engine and have problem to keep the speed.

Price ended up being far higher than initially quoted

thank youu all was perfect

thank youu all was perfect