CAR RENTAL REVIEWS ON EUROPCAR AT LOS ANGELES AIRPORT, LAX

Overall service experience was good, and the car was picked up quickly.

Very satisfactory. This is the fourth time I rented a car from QEEQ during my trip to the USA. No errors, everything was great.

Very satisfied

The service was excellent, no insurance upselling, the paperwork was processed quickly, and adding an additional driver was free of charge. There were about ten brand new SUVs in the large parking lot to choose from. The staff said the keys were in the cars, so you could just drive away with whichever one you liked.

Not recommended, the car is too old.

Very satisfied

Returning the car is very convenient.

Perfect

Satisfactory

Very satisfied, the car was almost new.

Upgraded the vehicle for just $5 a day

Satisfied

It was my first time renting a car in the USA and I got tricked. I didn't read the contract carefully and ended up being charged for several additional insurances. Carpool quoted $12.99 for three days, but it turned out to be $12.99 per day. I also asked about the fuel charges when picking up the car and the staff said I didn't need to worry about it, but I was charged a much higher amount later.

Overall, it's acceptable.

Satisfied

I will not rent from this company again. They attract customers with low prices, but the cost for extensions is very high, and you have no choice but to accept it because you are already hundreds of kilometers away.

I have placed several orders through Zuzuche, but this time when I rented a car in Los Angeles, I paid in full when placing the order. However, when I arrived at the store to pick up the car, they insisted that I had an outstanding payment, and I had to clear it on the spot. I contacted Zuzuche online and spent two hours dealing with the issue without success, which was a huge waste of time. I ended up paying the amount requested by the store. Upon returning and discussing the matter over the phone, nearly half a month has passed with no resolution.

Very satisfied, no extra sales pitches.

Satisfied

The process was slow and they did not accept a US driver's license. The only child seat available was a booster. The first car we got had tire issues, and we had to drive a loop to get it replaced. The whole pickup process took two hours.