“Simple and easy booking process. Great value car.”
About ACE Rental Cars:10.0/10
Car exceeded expectations for price. Was a good quality car in good condition. Airport pick up was very quick, simple and close to terminal exit. We we’re lucky with timing though and prepare to wait up to 20-30 mins if you just miss the bus.
“Will hire again. Overall experience was quite good.”
About ACE Rental Cars:7.7/10
Pros: Good value for money.
Cons:The wait at the airport was quite long. While other operators came in more frequently the Ace Rental pick up van frequency was not good, may be
because it was a public holiday that day.
Was given a Nissan x-Trial during the collection of the vehicle. Internal cleanliness of the vehicle could be improved as the was dirty with the floor mat full of sands.
About QEEQ:8.0/10
good booking platform, allow comparison of vehicle rental price with full range of vehicles available.
Good car. We booked late and as a result the cost was very high; unreasonably high I would say. We booked a similar class car later in Perth and the cost was 1/4 the price.
“The overall hire was satisfactory although pickup and checkin was difficult”
About ACE Rental Cars:6.0/10
Pickup at Melbourne Airport took almost 40 minutes and more than 6 phone calls. Twice we were told the bus is only 5 minutes away. While we waited, five shuttles from other rental companies arrived. By the fifth phone call we were ready to cancel everything and walk over to on-site rental companies.
Then, despite being told exactly where to wait by phone staff, the shuttle driver stopped 100m from this location. So while we were the first at the pickup area some 40 minutes earlier, we had to drag our bags all the way back to this spot and only just managed to be the last on a completely full bus.
Check-in was difficult with limited and costly options for tolls not previously advised. It was only a few days later I realised that there are only two main toll roads in Melbourne which should be explained at check-in.
The car itself was externally filthy meaning I could not verify existing damage. Despite our negative experience up to this point, the offer to wait another 15 minutes for an alternative vehicle of same class was not satisfactory and declined. We were already almost 60 minutes late. It was only after a staff member offered to verify existing damage that we felt comfortable to commence the hire.
The car was satisfactory for rental period, although the only way to pair mobile phone to car was subscribing to Nissan app directly. We attempted this but as there was no option to complete this under a hire car arrangement, we gave up.
Return was much better with much friendly staff on arrival, as well as being only passengers on bus back to airport.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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