It was raining for most of the time in Queenstown and couldn’t help but notice that the wiper blades may need to be changed soon as it somehow makes a bit of a smudge on some parts already but nonetheless had a great experience and will be renting again with you guys.
“Easy rental process - exceptionally disappointing upsell from counter staff”
About Dollar:9.3/10
I was very disappointed that the dollar counter staff tried selling me insurance again even after I explained that I had purchased this through easy rent cars. He told me a number of times that I wasn’t actually insured when in fact I was, just not through them. I think that the insurance process is misleading for customers, and most people would just listen to what the staff member was selling and take it. Resulting in a double up of insurance. Not impressed about that process and glad I understand it now for future.
I followed the instruction about pick up. I sent text and sent a message by live chat when I arrived the airport but never had reply until I phoned the company. It took more than half an hour to come and pick me up. I've lost the time!!
“Good clean car. Getting shuttle to pick up was a bit challenging.”
About Dollar:7.3/10
Number to dial to contact Dollar can be a bit confusing. Maybe I'm just not that savvy with dialing international numbers. The number that finally worked was 027 808 6503. This didn't work. +64 27 808 6503.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Mike T
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