Dollar, Auckland International Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Dollar - Auckland International Airport Information, Car Rental Instructions & Policies

Address

25B Laurence Stevens Drive, Auckland

Telephone

+64 27 808 6503

Pick-up Instructions

The Dollar - Auckland International Airport car rental location is located out of the airport

You can arrive of Dollar - Auckland International Airport car rental by free shuttle bus.

A complimentary shuttle is available between 7.30am and 6pm to transport your customers between the Airport and Dollar rental location. When your customers arrive at Auckland Airport, they will need to either text message or phone 0064 27 808 6503, or send us a live chat on our website www.dollarcarrental.co.nz and advise the Dollar staff member that they are ready to be collected from either the International or Domestic Terminal pick up location.

Drop-off Instructions

Please return the car at Dollar's store, and Dollar's shuttle will then drive you back to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

For rentals starting on one island and ending on the other, the below new process will apply. Two separate bookings will now be required Dollar has depots right on the main lnterislander Ferry terminal at Wellington and Picton. For rentals starting and ending on the same island, but travelling on both islands, please keep the same vehicle for the entire duration of the trip. Please keep in mind that the customer will need to pay for the vehicle on two ferry trips. A fee will be charged if the vehicle is not returned to the same island it was rented from. Hertz will assess a fee based on the actual cost of relocating the vehicle, up to a maximum of NZD$1,000, plus GST.

Ferry Transportation: Allowed

Dollar allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 0 for Toyota Corolla,C1 Vw T Roc,Mg Zs,Hyundai Creta,Cubic Metre Van,Renault Trafic,Toyota Yaris,Mystery Vehicle,Bmw 3 Series,Toyota Corolla,Toyota Kluger Hybrid,Hyundai Santa Fe,M5 Ford Mustang,Renault Espace,Toyota Camry Hybrid,Toyota Corolla,Toyota C-hr Hybrid,Nissan Qashqai Automatic O Similar,Toyota Rav4-4wd,Cubic Metre Van,Toyota Prado,4wd Lid Canopy-4wd,Mercedes V Class,Polestar 2,Mystery Vehicle Commercial,

NZD 5900-7900 for other car models.

NZD 5500 for C1 Vw T Roc,

NZD 5500 for Mg Zs,

NZD 5900 for Hyundai Creta,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Renault Trafic,

NZD 5500 for Toyota Yaris,

NZD 5500 for Bmw 3 Series,

NZD 0 for Toyota Corolla,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for Hyundai Santa Fe,

NZD 7200 for M5 Ford Mustang,

NZD 6001 for Renault Espace,

NZD 0 for Toyota Camry Hybrid,

NZD 5500 for Toyota C-hr Hybrid,

NZD 5500 for Nissan Qashqai Automatic O Similar,

NZD 5500 for Toyota Rav4-4wd,

NZD 6001 for Toyota Prado,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Mercedes V Class,

NZD 6001 for Polestar 2,

NZD 0 for Special,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 0 for C1 Vw T Roc,

NZD 0 for Mg Zs,

NZD 0 for Hyundai Creta,

NZD 0 for Cubic Metre Van,

NZD 0 for Renault Trafic,

NZD 0 for Toyota Yaris,

NZD 0 for Bmw 3 Series,

NZD 0 for Toyota Corolla,

NZD 0 for Toyota Kluger Hybrid,

NZD 0 for Hyundai Santa Fe,

NZD 0 for M5 Ford Mustang,

NZD 0 for Renault Espace,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Toyota C-hr Hybrid,

NZD 0 for Nissan Qashqai Automatic O Similar,

NZD 0 for Toyota Rav4-4wd,

NZD 0 for Toyota Prado,

NZD 0 for 4wd Lid Canopy-4wd,

NZD 0 for Mercedes V Class,

NZD 0 for Polestar 2,

NZD 0 for Special,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 5500 for C1 Vw T Roc,

NZD 6001 for Polestar 2,

NZD 6001 for Mercedes V Class,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Toyota Prado,

NZD 6001 for Cubic Metre Van,

NZD 5500 for Mg Zs,

NZD 5900 for Hyundai Creta,

NZD 6001 for Renault Trafic,

NZD 5500 for Toyota Yaris,

NZD 5500 for Toyota Rav4-4wd,

NZD 5500 for Nissan Qashqai Automatic O Similar,

NZD 5500 for Toyota C-hr Hybrid,

NZD 6001 for Renault Espace,

NZD 7200 for M5 Ford Mustang,

NZD 6001 for Hyundai Santa Fe,

NZD 6001 for Toyota Kluger Hybrid,

NZD 5500 for Bmw 3 Series,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Toyota Corolla,

NZD 0 for Special,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Auckland Airport

Railway Stations

3.2 mi from Papatoetoe

3.3 mi from Puhinui

3.3 mi from Puhinui Station

Hotels

2.1 mi from Naumi Auckland Airport

4.3 mi from Allenby Park Hotel

10 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

8.8 mi from Mount Eden Domain

10.9 mi from Sky Tower

11.1 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Dollar Store Location

coordinates: -37.000764 174.798195

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 7.0
Vehicle cleanliness: 7.3
Spaciousness: 7.4
Counter staff: 7.1
Pick-up location: 6.7
Drop-off location: 7.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

M.Hitchings
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
It was all good
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Anonymous
Auckland
7.3 /10 Good
Reviewed: Monday, April 27, 2026
Number to dial to contact Dollar can be a bit confusing. Maybe I'm just not that savvy with dialing international numbers. The number that finally worked was 027 808 6503. This didn't work. +64 27 808 6503.
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B.Krishna
Auckland
8 /10 Very good
Reviewed: Monday, April 27, 2026
No
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
Excellent service
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N.Stone
Auckland
6 /10 Average
Reviewed: Monday, April 27, 2026
One person serving, no vehicle matching what we ordered, car not cleaned on outside.
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Anonymous
Auckland
9.3 /10 Excellent
Reviewed: Monday, April 27, 2026
Overall a very positive experience with the exception of the pick up at the airport.
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J.Ku
Auckland
9 /10 Excellent
Reviewed: Monday, April 27, 2026
Thanks for the friendly service
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K.Veerachananun
Auckland
9.7 /10 Excellent
Reviewed: Monday, April 27, 2026
Very good app
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Ian Cotton
Auckland
4.7 /10 Average
Reviewed: Monday, April 27, 2026
Poor Service for pick up and check in. No signs at airport for pick up. No invoice sent when requested twice.
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J.N
Auckland
7.7 /10 Good
Reviewed: Monday, April 27, 2026
The counter stuff was nice at first, but when I pointed out to them that the fuel tank wasn't full, the girl made up a story saying it was a gauge problem, that others had the same issue and the tank was indeed full. That was a lie because twice I filled it up and it showed perfectly on the panel. That means Dollar did not give me a full tank as I deserved.
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Anonymous
Auckland
9.7 /10 Excellent
Reviewed: Monday, April 27, 2026
ALL GOOD.
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Y.CHEW
Auckland
9.7 /10 Excellent
Reviewed: Monday, April 27, 2026
Everything was good..
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M.Oliver
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
Fantastic value for money and service, highly recommended.
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m.serret
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
A bit out of the airport but quick shuttle bus
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m.serret
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
A little out from the airport but quick bus
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Clare Catharine
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
Friendly service, simple procedures, overall good vehicle condition.
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Merlin Pearson
Auckland
10 /10 Excellent
Reviewed: Monday, April 27, 2026
Very satisfied with service attitude and waiting time. After returning the car, I realized I had left a piece of luggage in the car. The staff drove back to the airport to return it.
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Yvonne Carllyle
Auckland
2 /10 Poor
Reviewed: Monday, April 27, 2026
Read More >