The van was a dream to drive. It suited yhe amount of people we had in our party. The staff were so great, so easy both at pick up, bearing in mind its hot and everyone is watching you and drop off with all the luggage. They added to my holiday experience. Thanks
About QEEQ:10.0/10
Finding and booking was so easy. Took a total of 30 mins in total. We got what we wanted. Thanks
Upon arrival; it was the fastest pickup yet in 8 years time at a car rental. very efficient staff over there at Sansford.
The car in this case a Dodge Caravan, has issues with the automatic shift. Often the engine does not respond when you are over 50MPH and try to speed up. you need to lower speed and than gas-pedal again.
I looked it up and it is commonly know for the dogde caravan.
Maybe next time i'll take a toyota or a nissan.
It is of course not Alamo's fault but a general issue with the dodge.
Overall excellent experience with everything. If really want something that it can be improved it would be a better signage for the drop off. Alamo is a kind of the last rental car business and entering the airport there is no a clear signage. I was about to enter a wrong one.
About QEEQ:10.0/10
Very easy to rent an love the price protection although it did not happen for me.
“Frustrated by the fuel option switch at the airport.
Excellent car though.”
About Alamo:9.0/10
All was smooth. I was asked if I wanted an upgrade but I was quoted an upgrade price that was more than my actual booking so I declined.
I was signed up for a full to empty fuel package without asking for it. I believe I should have been full to full. This spoilt my overall experience of Alamo.
“Excellent from start to finish, highly recommend”
About Alamo:10.0/10
Wouldn't hesitate to return to Alamo for my next trip, very easy throughout collection and drop-off and staff were pleasant as well.
We all appreciated the speed at which we had our car considering we had been travelling for 15 hours and to have zero hassle was great.
The online check-in option was a fantastic time saving option.
About QEEQ:10.0/10
Prices were very competitive and the deal I received I was very happy with. The website was really easy to use and the insurance options given (and taken) with AXA were great as well.
Wouldn't hesitate to return to this company for my next car rental.
Counter staff was helpful especially after my flight was delayed. The prices were a little steep but I guess that’s due to the demand in Orlando right now.
About QEEQ:10.0/10
This is my first experience and certainly won’t be the last. Thank you for an excellent experience.
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