AVANCE CAR RENTAL REVIEWS IN GREECE

It was just fine

Way to easy!

Difficile de trouver le lieu de retrait à l’aéroport : -le nom du loueur (AVANCE) n’est pas mis en évidence sur le bon de réservation => difficile de trouver le bon guichet -sur le parking, la zone du loueur n’est pas facile à trouver

Great option and at a much better price than anywhere else I looked.

the car was old. no bluetooth, who drives these days without bluetooth? so we drove without music which was not fun, it was an automatic car, skoda citigo, ir was very difficult for it to go up hills, it choked all the time. not good experience with the car.

Please note/check: No car manual but a bike manual instead! Low car tyre pressure indicator from the start. One of the headlight lamps was not working. Headlights need readjustment because they seem a bit low and do not light road properly at night.

Picked up from Athens airport at night. Red flags went up right away at terminal counter. Online we went for VW Golf, but Avance employee told us we would be getting Mercedes A Class and showed us a picture highlighting features. She started pitching additional coverage complete with old school calculator to illustrate potential cost savings in the event of an accident. As soon as we told her we had already purchased coverage online, Poof! suddenly the Mercedes was no longer available because "it was not returned in time by the previous renter" so we were back to a Golf. At the rental car center where staff was sparse and reeked of cigarette smoke, the Avance employee was friendly enough but in crowded parking lot made a big show of going over the car carefully to make note of its condition. We commented that it was hard to tell if he would have a complete record of the many minor scratches as well as some cracks in lights on the vehicle in the poor lighting. He insisted they have a full history of the condition in their systems and that the most minor scratches would not be an issue. He tried to put us at ease, but we were concerned having never gone through this kind of thing when renting from major companies. We returned the car in the afternoon, and when an employee came to check the gas level, etc. we were told there was a problem. Again we waited. Finally we were told there was a new dent on the underside of the car. We objected that we had no problems and that the employee at pickup had definitely not examined the underside of the car with a flashlight so we could not know whether the damage was already there. Avance supervisor insisted their records did not show this damage. We went to look at car together, the supervisor found a scratch on the rear bumper he insisted was also new. After back and forth he walked way crumpling up the damage sheet and throwing it over his shoulder saying "I don't give a sh*t." At least he assured me we woul

The car was perfectly fine for our needs. It was very clean and tidy. The staff at pick up and drop off were friendly and helpful. I would use the company again.

I needed to alter the name and details of the main driver, but was informed that I could only do so by cancelling my booking and re-booking with the amendments. That was a bit of a nuisance and I am sure the software could be rewritten to accommodate any changes.

Every thing was okay!

It was very helpful

The car was in good condition, and the process was fluent

My only gripe is that on the documentation when booking it was stated that the pick up point was located in airport car park. This is not true. It is infact located approximately quarter of a mile away on the main road opposite entrance to airport. No transfer service just a long walk after a long flight with luggage and kids in 30c plus heat! On returning the car and after i dropped partner, kids and luggage at departures they were kind enough after request to drop me back at departures to save the walk again.

Very helpful and on the spot customer service. We attended the airport kiosk of Avance in Thessaloniki airport and as soon as the agent saw the size of our family decided to offer us a bigger car free of charge. We boarded a minibus for a 2 min drive with an excellent hire agent who explained everything in detail and was pleasant, polite and helpful throughout

The platform ad a whole was OK but never had a discount applied for my hire

Counter staff very helpful

Easy to book

Отлично

Отлично

Excellent service and great prices - outstanding experience and would not hesitate to recommend.

voiture essence qui consommait beaucoup on l'a rendu avec plus d essence que ce qu'on avait eu et on n'a pas été dédommager (envrion 25 euros !!) c'est dommage !

Si era mas grande de lo que esperaba

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