“easy rent cars.com is excellent and so is Avance. I would definitely use both again.”
About Avance:8.0/10
Staff and service was perfect. Booked 3 cars, 1 was new (6 day hire) 1 was almost new (7 day hire) and 1 was about 10 years old (3 day hire). Despite the old car which was rubbish (wobbly gearstick, dirty rear seats, window not working for passenger and the engine check came on) I would rent again. The other 2 cars were perfect and so was the staff and service. 2 out of 3 and I understand given the 3 day hire the worse car.
Signing the rental contract didn't take long - no hard sell either. Collecting the car was also easy and the staff were friendly. Easy drop off on return and no problems. Would use again.
About QEEQ:10.0/10
Easy to book and got exact car that I booked. Overall very pleased with the booking process.
External damage to bodywork was evident all around. All marked on paperwork and in all honesty removed any worries concerning any damage that might have occurred on the vehicle whilst parked in our possession. No quibbles at all.
“Good car, perfect for the road trips we did around greece!”
About Avance:10.0/10
Avance did a great service, and when we pick up the car in Athens and when we delivered it in Thessaloniki airport. They even gave me a lift to the departure terminal so I could quickly catch our flight! thank you so much we will book again from you!
About QEEQ:10.0/10
Great service, fast booking and amazing customer service!
We chose this company as it was airport collection. We therefore expected someone to be waiting for us when we arrived. Instead after waiting 45 minutes we discovered by accident that there was an avance counter hidden away in the airport that we were supposed to go to. There were no instructions telling us this in the booking info. At the counter the staff member was rude and unhelpful. I mentioned that we had tried to ring the number on the booking form many times, she said we should have dialled 30 in front of the number on the form, like we should have known that when in reality it should’ve been documented. In her eyes it was our fault, and she offered no apology! We had to go outside and upstairs and wait for a shuttle to the collection point even though we booked an airport pick up. The driver threw us around in the car like it was a fairground ride.
Fortunately drop off was better.
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