The car is clean and i have upgrade to xtrail. When I arrive for pick up the car, the cust service is helpfull, but he quite confused with my booking because he said he have no confirmation from qeeq. So he a little bit cheeky and sarcasm when we thank him for car upgrade.
About QEEQ:8.0/10
Qeeq is good, user friendly, but need more communication with the car rental.
The whole process was easy and straightforward, however, they did offer me the upgraded Super Collision Damage Waiver which meant I had no responsibility for any damage to the car and no excess, but then I still had to pay £225 deposit which I didn't understand. I'm still waiting for this amount to be returned.
About QEEQ:10.0/10
Very good, except the only email I got was titled 'confirmation of you booking cancellation' fortunately EuropCar had all the details.
Car pick up was smooth. Car condition was good. Car performance was not good. Air conditioning was not working properly. Car pickup was low . On hilly upslope roads car had no energy .
Car was not as advertised, no rear seat belts and no air con, no alternative cars to hire, a bench seat instead of rear seats, arrived to find I would be driving in Thailand while people and children in rear of car would not be wearing seat belts
About QEEQ:7.0/10
After telling easyrentcars about their been no rear seat belts in the vehicle, easy rent cars are happy to carry on selling this vehicle available to families from all over the world because it is not compulsory by law to wear seat belts in the rear, so keep clear if you value the life of your children or passengers sat in the rear
Every panel except the roof was either scratched, dented, scraped or chipped.
We did not add any damage to the vehicle!
Europcar should not rent out vehicles in this condition.
Mileage was over 105000km on pick up
Seats were very uncomfortable, but the cars economy was good.
About QEEQ:10.0/10
QEEQ. COM did a perfect job, no complaints about QEEQ at all.
“The overall car rental experience is customer friendly, quick process to pick and return the car.”
About Europcar:10.0/10
The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.
About QEEQ:10.0/10
The website is quite convenient to rent a car. It is also clear described the car provider. It is a very important message for customers.
“Terrible experience with Europcar staff and attitude. False charges and deduction.”
About Europcar:3.0/10
The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit.
Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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