EUROPCAR CAR RENTAL REVIEWS IN THAILAND

They gave me the latest VIOS and it was in really good condition and fuel efficient. Thank you for the wonderful experience.

Thank you

The car wasn't in a very good technical condition. Everything else was ok.

Some good and some bad experiences. In Portugal it was super bad experience and didn't got any refund from easyrentalcars promised.

car was old model(toyota vios) and worn, the tyres looks bit worn but still drivable i guess. there was some screeching sounds during braking and turning. at low speed, can hear some transmission noises. the staffs were pretty efficient though, during checking of the car during pick up was honest about the existing damages and fuel level.

the platform was pretty ok. easy to see and compare the listings.

The car condition was good and staff were helpful.

Maybe the app can come up with customer reviews on the different car rental agencies.

It was easy to find the counter. Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all. He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car. Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to After we got 91 we had a chance to compare.

Easy to use. I even had to contact customer service, they also helped. Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).

Might want to provide more details on the pick up location as I spent some time to find the rental counter but only to find out that there is no counter in the airport like the other rental company. The counter is located at the carpark beside the airport terminal where all the rental cars are parked instead

Good car ,good service

Easy to deal with. Car in good condition

Easy to book and hassle-free

The counter of europcar is on international part of the airport. If you come from domestic flight, you need to change airport (2min walk)

Good

Good

The staff at europcar were helpful and efficient

Price protector didn’t change the price of my booking

Very smooth, and easy.

Very easy and straightforward

We arrived closed to midnight and we have to wait for at least 15 to 20 mins before the staff turned up and when finalized with the booking, almost closed to 0030 the Christmas Eve. Other than slow pick up of the car, others seen alright. The drop off was quick and easy, as it save me lots of time for my flight check in.

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

Any rent car must have ABS

スタッフの対応も良心的で、車も新しかった 車内も清潔で快適にドライブ出来て良かった

車両は6万キロほど走行しておりかなり古いものでした。またエアコンから異臭、ワイパーの状態が悪く値段に見合うものではありませんでした。

Neat and clean

スムーズに受け取り返却が出来ました。 次回も使いたいです。

予約は簡単でしたが、値下げプロテクターは機能してない。

I