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It was OK.

About Budget: 8.0 /10
Car was on par with what we expected. Not sure why the service counter staff initially assigned a smaller car, but then mentioned that we were given a "free upgrade" to a bigger car (which was actually the exact same car that I had chosen upon booking).
About Qeeq: 8.0 /10
Easy booking. Happy with the savings.
Reviewed: Sat, Jan 11, 2020
Compact | Hyundai Accent or similar

Relevant Reviews on Budget Melbourne Au Apt

T.Hackett

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Medium SUV | Mitsubishi ASX or similar
“Hassle free.”
About Budget: 10.0 /10
The Budget office is well signposted and easy to find as long as you follow instructions sent with your booking confirmation. There are no desks at terminal.
About Qeeq: 10.0 /10
Used the app a couple of times now and it’s super easy to use. My go to place to book a car.
Reviewed: Thu, Feb 13, 2020

AHH

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Intermediate | Toyota Camry Hybrid or similar
“User friendly booking system, flexible on cancellation which others booking doesn’t offer.”
About Budget: 9.7 /10
Customer service during pickup taking too long to settle all the documentation.
About Qeeq: 10.0 /10
The car rental price was not the lowest and despite of the alert being set. In the end still charge me for the original booking prices. Which the system doesn’t refund me the difference in price as claims in the booking website.
Reviewed: Sat, Dec 21, 2019

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Intermediate | Toyota Corolla or similar
“Good deal and easy!”
About Budget: 9.7 /10
Good and easy to collect car within terminal. Car was not ready but provided within 5 mins at the waiting area.
About Qeeq: 10.0 /10
Easy to book. Good deal and you can change your mind anytime as Easyrentcars will provide refund as promised.
Reviewed: Mon, Nov 4, 2019

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Economy | Kia Rio or similar
“Easy to book online”
About Budget: 8.3 /10
Staffs are super nice, friendly and helpful. I was a bit late with my internetional flight when I drop off my car. Staffs at drop off point worried i might miss my flight and offer me to give me a ride and drop me off at departure terminal to safe my time. Thank you much for their help and I didnt miss my flight!!
About Qeeq: 10.0 /10
Reviewed: Tue, Jan 29, 2019

J.Lee

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Intermediate SUV | Toyota Rav4 or similar
“Great service but wrong billing!”
About Budget: 9.2 /10
Like: Efficient staff, car in great condition and the holiday was made very pleasant with a car driving in Melbourne and surrounding areas.
Dislike: Wrong billing? I made a reservation for a Toyota Rav 4 for the period between 26 to 29 Aug 18. The reference number was 63103417 and confirmation number was 38357487SGD. The quote was AUD 303.72. I made a payment of AUD 60 as a deposit, and the amount due at pick up at the airport was AUD 243.72. At the airport, I was asked if I wanted an upgrade to a Toyota Kleuger which came with a GPS at approximately AUD 60. I agreed, and the final bill came up to be AUD 359.39 and I was charged this amount on my credit card. Shouldn't I be paying AUD 299.39, having considered that I already paid AUD 60 as a deposit? The bill number issued by Budget upon return of car was 317692550 and the reservation number was 38357487-SG-OH.
Reviewed: Tue, Sep 11, 2018

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