THRIFTY CAR RENTAL REVIEWS IN NEW ZEALAND

we waited for our car for nearly an hour, we were going to a wedding, and were on a schedule, which is why i booked the car online for ease of pickup. The counter staff were polite but obviously could not speed up the process, it caused us to be rushed and stressed.

Excellent vehicle, we needed all the space in the SUV for all our luggage. The staff were friendly and very helpful.

Easy to book a rental vehicle. Great selection and pricing. Will use Easyrentcars again.. if fact we have booked our rental vehicle again last night with Easyrentcars for our upcoming NZ trip. Many thanks. Keep up the good work.

Like: Easy to find the store at the airport, easy pick up and drop off. Cool staff
Dislike: I've booked through easy rents with full insurance and thrifty didn't recognize it so we had to pay the bond to not pay the thrifty insurance! Unbelieveble! It was 250$ that we could have used in the trip and also almost the price of the whole rent with insurance. Now I need to wait 2 weeks or more to have my money back which I was planing to use now and I don't have it...

Like: Entirety of the hire process was easy and stress free
Dislike: N/A

Like: Good renting price.
Dislike: Nothing in especial.

Car didn’t used very little petrol, so that was great. Our car didn’t have a lot of power though, so it was a bit hard to get up the mountain. Very good renting experience, would recommend thrifty.

Booking went very well and there were no problems with either picking the car up or dropping it off.

We had a great experience with Thrifty. It was a nice surprise to get an upgrade. The customer service representative was friendly and helpful. Both pick-up and drop-off were super easy. We received a copy of our final charges on the same day. Highly recommended.

Easyrentcars.com was super easy, convenient and provided good value. I didn't use the pice drop feature, but I really liked the fact that cancelling was available almost to the very last moment. We'll definitely use the website again.

Thank you for the service and keep up with the good work. God Bless.

We spent the bond money when we picked it up and the staffs told me we could get the money back when when return the cars. When we drop-off the staffs told me like a we have to wait for a while (10-15 days). More than 20 days I didn’t get it and I let my brother calling them but they told me to tell te by myself. However I don’t get the bond yet!

Car was upgraded from a Corolla to an X-Trail. When I picked up the car it was raining and I didn't notice extra damage in the rear that wasn't listed on the form at the time of pickup. I took a photo of the damage straight away when I arrived at the motel and then drove back to Thrifty the next day to inform them, I was told to send the photo to an e-mail that keeps bouncing back to me. Haven't heard anything.

Like: The cost of the car. Really liked the fact that we didn't have to pay for a relocation fee which usually is more than the cost of the rental.

Like: Free upgrade

Like: Easy quick transaction
Dislike: I understand that being 70 years old could result in higher rental fees. To avoid this I arranged for one of my daughters to do the driving. This is the first case of age discrimination that I have experienced since qualifying for a Gold Card.

Like: Nice, easy rental. New vehicle, friendly staff. Good price.
Dislike: nothing.