AVIS CAR RENTAL REVIEWS IN CANADA

Service at the Avis counter is excellent at Fairway, Kitchener ON

Perfect.

Helpful staff, correct offers.

The voucher showed outdated information about the opening hours of the dropoff office. Otherwise all was very correct.

I could not even pick the car up. The attendant was extremely rude. He told me that I would have to wait at least 4 hours for the car to be there and to just deal with it. I understand unexpected events can happen but there is no need to be rude about it. He told me he tried to contact me and when I said I hadn't received any calls he told me doesn't have my phone number. So I asked whether he sent me an email, he answered that they don't do that. I wondered how he "tried" contacting me... I, then, gave my number and asked him to call me when the car was ready. He never called me back. I had to go rent a car elsewhere and pay extra. This is hands down the most unprofessional and rude experience I have ever had at a car rental place. I will never ever rent a car from that place again!

Excellent car, fast pick up, friendly help by staff.

Happy with booking, had to cancel another rental, fast efficient. Will useEasy Rent Cars again.

According to confirmation from Avis, pick up was Vancouver South Terminal Airport YV2 When we arrived there was no representative from any Rental car company, totally deserted. The Avis helpline was totally useless they couldn't help at all. So finally we were told from a airline representative to go Terminal 1 and try to get the car there. No shuttle bus from Terminal 2 to Terminal 1 available, we had to get a taxi and paid CAD 20. The counter personal at Avis was not really apologetic when we explained our situation. After she got a car for she presented a bill which was 90 CAD more than on our confirmation. After a long discussion she finally asked her Supervisor and he solved the problem. The car was not what we reserved (Ford Explorer) but it was OK. Not happy with Avis at all.

Great staff a d easy pick up

Waited hours before getting the car.

When I returned the vehicle at AVIS Toronto in the city, the staff was very aggressive and unkind. I DO NOT recommend the AVIS Toronto service "161 Bay St Unit 140 BCE (Concourse Lvl), Toronto, Ontario, Canada- (B01)"

C etait incroyable!

Merci pour vos deals

The car was not what I ordered - I got a Toyota CH-R which cannot in any way be described as a "medium" SUV. This why I have given the condition criteria a low score.

The lady at the St. John’s airport Avis rentals was superb. She was quick and when I asked to make sure I had a GPS in the car she changed cars to accommodate.

At the pick up location in Calgary Airport, they could give us better directions to reach the drop off location

Avis is very professional. The customer service is top-notch and the cars are in pretty good condition

Easyrentcars.com is very convenient to use and reliable.

Like: We were upgraded at no charge to a larger vehicle that was very comfortable and easy to drive. We were not charged for picking up in Vancouver and dropping off in Calgary which was appreciated.
Dislike: N/A

The rent cost exceeds my expectatio.the counter staff were totally un profesional and they have a very bad attitude.i am sure i will not deal with avis a second time.they charged me 47 $ for less than 30 minutes delay in drop off

Like: We were pleased that we could pick the rental vehicle up in Medicine Hat and return it in Winnipeg. EasyRent was the only agency that allowed for this option. Not sure what we would have done otherwise.
Dislike: It was a fairly expensive rental; I imagine that we were penalized because we were dropping the car in Winnipeg. Also, we were about 20 minutes past the hour on our drop off and were charged an additional $30. That didn't seem quite fair. Otherwise, we were delighted with the arrangement and appreciated the fine service.

mostly, all were good

La voiture était tout à fait correct mais le coffre était un pei petit. Tout ne rebtrait pas dedans. J'ai dû mettre des sacs sur la banquette arrière....

Paefait de A à Z!

I recommend AVIS , they are so professional and they dont add any extra hidden charges when you return the car.

Like: Newer car Great mileage - one tank and I had it a week Nice features