CAR RENTAL REVIEWS ON ATLAS AT MELBOURNE AIRPORT, MEL

Like: Affordable and convenient

When I rang Atlas from the airport I was asked which terminal I was in ... not sure, but that was corrected when I spoke with someone. But we found the pickup area quickly, the bus arrived within 10 minutes and I was served quickly at pickup and dropoff. My only comment was that the car had plenty of scraped paint and was dirty inside - but for the savings I made vs hiring from the airport, I didn't mind at all. I will be a returning customer!

Like: Car was pristine and very low I'm. Cannot beat the price
Dislike: Shuttle driver just drove straight past at airport pickup and had to wait quite a while for next pick up.

Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!

Like: The car was all good for what I needed it for over the two days hire
Dislike: A little wait for about 10-15 minutes whilst they cleaned the car. Perhaps should have been ready to go.

Friendly service both call centre and pick up location, also loved the fact that I could extend the rental at the dam rate.

Like: A good service, nice vehicle in good condition at a very reasonable price.