We had to wait in line for over an hour. The man who helped us wasted lots of our time, made us feel bad for not buying their gas, wouldn't believe me when I told him we had insurance already. Made me call my insurance guy but then wouldn't talk to him to confirm my insurance. Pushed and pushed us to buy their insurance, even though I already had my own.
We ended up paying double of what should be the price listed and they just keep making new stuff up. They are a scam, save yourself a lot of trouble and go somewhere else.
Very slow pickup by the shuttle. I watched multiple shuttles go by for the competing brands before 1 FOX shuttle finally showed up. At least a 20 minute wait.
Check in was quick with no one in line, friendly staff.
After check in had to wait another 10 minutes for the car to be brought up for me to accept.
Upon arriving at FOX to pick up our $205 booked rental, we were assured an 'economy category' 4 door vehicle would not have enough room for 2 adults, 2 children, 2 suitcases and a backpack; we would have to upgrade to a 'full size category' vehicle. We were also notified they do not accept third party auto insurance, so purchasing rental insurance through them was mandatory. And on top of that, there was an added $150 deposit.
So, we went in planning on spending the quoted booking price (a little over $200), and ended up with a $558+ bill, IF $150 deposit actually gets refunded.
As my husband was signing papers, I did another search on easyrentcars.com, this time for a full sized car, plus added insurance, with everything else the same, the price should still only have been $275.
I fully believe FOX is adding random charges and fees, and extra tax to Jack up their pricing.
They took advantage of my tiredness and talked me into extra insurance even though I told them that I already have one. They said that it is something different. So their cheap offer became quite expensive.
Car had high mileage and was poorly maintained. Check-engine light came on halfway through rental. Windshield wipers so old they streaked windshield instead of clearing it (new blades would be a simple fix). Car body scuffed and scratched in numerous places. Price was good, but car is overdue to be retired from fleet.
“Disappointed. What was promised fell short on delivery.”
About FOX RENT A CAR:6.3/10
I was disappointed with Fox Rent a Car. Booked a full size car (Toyota Camry) but got a regular size sedan which gave problems. Had a flat tire. No spare tire in the car. Wasted an entire day getting it fixed.
“waited to long for everything. shuttle, to get the vehicle, shuttle back to airport.”
About FOX RENT A CAR:2.3/10
Waited to long for shuttle to pick me up, waited to long inside FOX to get vehicle, vehicle was dirty. Waited to long for shuttle to pick me up and bring me back to airport. Just terrible. !!
“I was misinformed about the downgrade intecieved. Charged for an upgrade on a lower class vehicle”
About FOX RENT A CAR:6.0/10
I called customer service within 2 hours of getting rental and never got any resolution what so ever. A manager never contacted me back. I also went all the way back to LAX the next day,a 2 hour drive to fix the problem with no results.
About QEEQ:10.0/10
I would like my issue resolved. I paid 2x over what I was told and what was listed online
Convenient shuttle pick up and drop off from the airport was extremely helpful. Friendly staff, easy rental process, and return of vehicle was super easy....made it to the airport in plenty of time.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
-
-
-
-
View more >-
-
-
-
View more >l.Ceazan
-
-
-
-
View more >-
-
-
-
View more >R.Treloar
-
-
-
-
View more >D.Oney
-
-
-
-
View more >A.StMartin
-
-
-
-
View more >SM
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Okan
-
-
-
-
View more >P.Jamjirasai
-
-
-
-
View more >Jay Mehta
-
-
-
-
View more >-
-
-
-
View more >P.Vang
-
-
-
-
View more >V. Lopez
-
-
-
-
View more >Stevo
-
-
-
-
View more >J.Ponce
-
-
-
-
View more >C.Anderson
-
-
-
-
View more >S.Gleaton
-
-
-
-
View more >Car Rental Companies AT Los Angeles Airport, LAX
Check out this.