QEEQ
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Live Chat Email Us Service Code: 6806556271
Search for FOX RENT A CAR Car Rentals in Los Angeles
Reviewed: Tue, Jun 11, 2019
About FOX RENT A CAR: 6.3 /10
They took advantage of my tiredness and talked me into extra insurance even though I told them that I already have one. They said that it is something different. So their cheap offer became quite expensive.
About QEEQ: 8.0 /10
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on FOX RENT A CAR LOS ANGELES AIRPORT

T.Rucker

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Medium SUV | Jeep Compass or similar
Reviewed: Sat, Mar 21, 2020
“Great experience”
About FOX RENT A CAR: 10.0 /10
Professional and kind customer service.
About QEEQ: 10.0 /10
Simple and easy process.

F.Pellegrino

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Medium SUV | Jeep Compass or similar
Reviewed: Sat, Oct 19, 2019
About FOX RENT A CAR: 7.0 /10
Too pushy trying to upsell car and insurance
About QEEQ: 10.0 /10

D.Oney

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Full Size | Toyota Camry or similar
Reviewed: Tue, Jun 18, 2019
About FOX RENT A CAR: 9.3 /10
Very slow pickup by the shuttle. I watched multiple shuttles go by for the competing brands before 1 FOX shuttle finally showed up. At least a 20 minute wait. Check in was quick with no one in line, friendly staff. After check in had to wait another 10 minutes for the car to be brought up for me to accept.
About QEEQ: 10.0 /10

Destiny

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 10, 2019
“Hectic/unclean building. Less than impressive customer service. Fast return.”
About FOX RENT A CAR: 5.7 /10
Had to cancel my whole order and pay a fee because my flight was delayed, a factor beyond my control, then rebook a car. The car isn’t which you pick, you have to look in a huge lot of cars for whatever one in that price range. Better look at the car before you pull it out though because they have you sign off on if there are any marks, which there were more than marked, without letting you get out and look outside where you can see well. Luckily we weren’t charged any extra for the spots we noticed not marked. It took us over an hour to actually get the car, mostly standing in line in an unclean hectic building. Customer service was poor. The only good thing was the fast return.

S.Thompson

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Full Size | Toyota Camry or similar
Reviewed: Thu, Feb 14, 2019
“Never again”
About FOX RENT A CAR: 5.3 /10
Waited over an hour in line to then find I had to spend another $55 for required by law insurance. The liability laws need to be covered on their website, as well as printed on your confirmation. If it had been explained to me prior to arriving at the rental company, I would have realized that if I had liability coverage on my regular insurance, all I had to do was check my iability coverage levels to verify they met CA minimum requirements. I feel totally forced into purchasing $55 of extra, unneeded insurance. After spending extra money that I did not need to, we go out to pick up the car. This is where I realized that it really didnt matter what vehicle you paid for, as the only two cars in the bay I was told to go were not the size reserved. One was so small there was no way I was getting in and the other smelled so badly of smoke that it would have sent me into an asthma attack for sure. After explaining to the employee the problem, he pointed me toward a car that had just been "cleaned" (very loose term) and driven up. It was the size requested and didnt smell of smoke so we took it. I've never seen a more damaged vehicle for rent anywhere. Not only had it already been wrecked on the back right side, every door and bumper was marred and dented. The windshield had several chipped niches out of it. All of which was marked on my paperwork by me (only the wreck marked by Fox). Frustrated and tired we drove the car off the lot hoping it was all just cosmetic. The was a rattle somewhere under he front of the car and a terrible wind noise the entire trip. The windshield was so grimy you could hardly see out of it. Every time you got in the car and started driving we were reminded of how much we spent on such a messed up car. The only positive here is that the drop off was quick and the shuttle to the airport was just about to leave so we didnt have to wait to leave. Highly disappointed.

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