BRISBANE CAR RENTAL REVIEWS

When we picked up the car. The guy at the counter was great, explaining everything good and easy.

Car was awesome

Quick pick up, great service and excellent value!

Easy and straightforward to use.

Great value. Nice staff. Werent any extra charges

Great I use them every time.

The counter was located brisbane internatinal arraival floor with some other hireing car counters. sorrounded by comfy sofas, and some cafes.

Probably I wasn't undertood the terms well. Our arrival was a little bit earlier than we booked, also return late, total 2 hours were exceeded from my booking and been charged on my credit card one day extra.

The Thrifty customer service agent was very polite and apologetic about the wait time, however she was shat on by her company for rostering her on as the only person that afternoon. I felt very sorry for her. Absolutely no complaints about her, she was wonderful, however I'd expect better from a large company like Thrifty.

Excellent ride letdown by indifference.

As easy as Easyrentcars.

Counter staff was helpful n polite

Awesome service

friendly staff

cool

Unfortunately, I was held up at work and late to pick up my car. The manager, Jen G of Brisbane Office, on her way to her car, came back to the office to help me. She went above and beyond to serve me in a friendly and personal manner. I am very grateful to her.

Everything went smoothly. Great value.

Staff were very friendly and gave us local information about where we were going

Loved the compact economical car. Friendly and helpful counter staff super quick return. Well done

Ecellent service by the counter staff. However, I had to wait for around 20 minutes until my turn came.

Good.

Excellent service

Nothing

Staff were very helpful, made the experience very easy after an all night flight with our baby. Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

After hours pi k up very poor waited more than 1 hour for pick up from airport.we phoned the office got an answerphone which said go to pick up point .no one came until my son managed to contact an agent in Melbourne.we landed in Brisbane

Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.

All good. I will probably use them again based on price.

Car was not ready when we arrived which was really annoying as we had spent hours travelling and just wanted to get on the road. The car was only cleaned on the outside not the inside. The gentleman that served us was dripping with sweat which was a little disgusting as he was dripping all in the car and all over car seat when he installed it. We won’t be using again simply because we found the whole pick up process so disorganised

The car was as described. The service from Jucilei was great. The airport transfer bus arrived when they said it would. Good service at a low price.

It would be nice to automatically filter the prices from high to low or vice versa, or at least have this as a clear option on the app.