CAR RENTAL REVIEWS ON ENTERPRISE AT LOS ANGELES AIRPORT, LAX

Great customer service

Everything was spot on

The staff took some extra time to identify & track my booking but then made up for it by offering a tank full of gas

Appreciate the help on the phone to track my booking.

Lack of Chinese pickup guide. Picking up the car at the counter required a deposit of more than $250, which is more expensive than other companies. Upon actual car pickup, I was notified to pay an additional traffic accident insurance fee, similar to mandatory liability insurance in China. Returning the car was very convenient. The car I received had an issue with the wiper blade. I initially planned to contact the rental company to replace it, but later fixed it manually myself, which took an hour. The main reason was the previously replaced wiper blade was not installed properly. The Dodge Caravan 7-seater, when the rear three seats were folded down, had a large luggage space. After using it for over ten days, I wanted to extend the rental period, but the rental company had no cars available. The rental staff recommended renting from the adjacent Sixt company, where I successfully rented a full-size Chevrolet SUV for a day.

The service was excellent, both pickup and drop-off were very quick. Unlike other platforms, the same model here has unlimited mileage, making the experience outstanding.

Great experience! Enterprise is the best within its industry

Great experience! I'd definitely use them again!

Very flexible with car choice. An issue with the wheel, although resolved very swiftly and excellent follow up afterwards.

Some existing minor scratches on the front bumper were not on file. Car was smooth and very fuel efficient