CAR RENTAL REVIEWS ON ALAMO IN ORLANDO

Like: Easy to find desk good efficient staff no hard sell quick and easy process just what you need after a long flight

We will never use Alamo again .Blow out on i4 no spare wheel 8 hrs abandoned on freeway .Staff on phone told us to leave the car and find our way home alone or order taxis to pick us up on the freeway. We gave correct details as to where we were .phone bill while on hold came to over €500 we lost 2 days of our holiday.. 2 State troopers had to drop us home eventually. No spare 7 seater cars available in Orlando so had to be towed the next day to firestone and wait 3 hrs to get new tire on . Their breakdown recovery is disgraceful..think again before booking with these as our holiday was nearly wrecked

Le véhicule était au-delà de ce que j'attendais pour un SUV de taille moyenne (en particulier au niveau équipement). Les services d'Alamo sont efficaces et rapides. Le seul point négatif est le manque d'information sur les stations-service à proximité de l'aéroport. La seule trouvée à proximité (Suncoast Energy sur 5928 Butler National Dr.) pratiquait des prix absolument prohibitifs.

Simple à utiliser sans surprise. Il aurait été utile de pouvoir de changer sur le site l'heure de prise en charge suite au changement d'horaire du vol imposé par la compagnie aérienne.

Like: Comfortable for all 6 of us.
Dislike: The sat nav we purchased when we ordered from the UK was a) not necessary as the car had one so we spent money we did not need to and b) the sat nav we paid for was not up to date.

the car was fantastic shame the sat nav is an extra cost but very fuel efficient

really lovely staff and such an easy process

Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.

Staff is very nice. You can choose your car (if there are many cars available in your category on the Alamo's parking lot).

Best price on the web. Smooth process to rent a car from France for a trip in USA.

Excellent and quick service -no queue which was a bonus after the long ,long delays in getting through passport checks. A good selection of vans to choose from . Booked full to full but changed at desk to return empty- probably cost me as you forget fuel is so cheap in USA. I also took a child seat at desk and fact I had paid for a 15 seater van with 8 passengers just felt it a bit of a rip off having to pay for just one child seat.

Booking worked fine with no issues at ell

Very helpful staff, everything went smooth. We had our flight delayed for one day but that was of no problem.

Everything worked as it should have.

Like: Easy to pick car up after long flight - exactly what we ordered - new car - excellent value.
Dislike: Bit of a hard sell to upgrade.

Our class of car wasn’t available. I was pretty disappointed. At least they have me an upgrade but I’m still disappointed I didn’t have my convertible car

Excellent

We picked up a standard dodge van.. Too big and thirsty. Contacted the alamo garage and swapped out for a smaller newer crysler malibu. Great service and easy swap.

It was great being able to check in online and go straight to garage to pick up car.

Stood at Alamo desk and quoted 1200 dollars, still stood at the desk went onto easyrent and got exactly the same car for 400 dollars - amazing!

It will be appreciated if the car screen can be cleaned up before renting out

There is extra charge for insurance they tell me to pay or i can not get tha car I am realy suprise why i should pay 83$ that is not include in my price

It was really good experience while booking with Alamo

You have a very good website.

Great service let me pick my own car from the convertible section smooth transaction glen ice people

Like: Almost everything.
Dislike: Almost nothing.