“I don't like dishonesty and sadly that is what the staff displayed with their behaviour.”
About Alamo:7.0/10
Th encounter staff lied about the usage of my own eTag.
I had to wait a long time.
They charged me 20 litres more prepaid fuel than the car tank capacity.
The baby seat was not installed when picked up. Baby seat was old and was not installed correctly. It was practically upright for a rear facing seat. Even after I had to reinstall, it was still quite upright. My baby(4mths) head kept tilting fwd in the seat. This soured the whole experience.
I rented a Hyundai i20 which is relatively a small car. At the counter, I found out this car is not available and they gave me a Mitsubishi Pajero sport which was huge. To them, this was an upgrade for free but to me having a small suitcase and being on 3 day business trip, it was extremely difficult to drive in Melbourne in the rush hour and park the car.
I wish I knew that they might not have a small car and then I would rent another car.
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A.De Zylva
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View more >Ariff
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View more >N.SYAFIANA
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View more >Dislike: Nil
M.Taniguchi
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View more >S.Dodd
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View more >A.Emadzadeh
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View more >C.Hopkinson
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View more >Dislike: Long process at pick up
Car Rental Companies AT Melbourne Airport, MEL
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