Excellent service at great price.

Counter staff where great Car wasn’t ready Waited 2 hours after a 9 hour flight not ideal Car was filthy Car wasn’t in good condition Car broke down ruining last 2 days of holiday Car had poor brakes Car was very noisy when opening rear doors Price of car appeared to go up by £200

For the price it was great - perfect size for our group - vehicle was older, dented, scraped and had stains inside, also window rubber would come down every time it rolled down - but it got us where we needed to be - Shuttle took a while, and was full but overall a good experience!!

Booked online - printed voucher as instructed- no issues at all !!

The guy insisted we take out extra insurance that he said was mandatory in Orlando which I knew wasn’t but he said it was and we had to take it out so it cost us an extra $180 which I found out later it was optional.

I didn’t realise we had to pick the car up off the airport so for future reference I wouldn’t book unless car was at the airport

Nice car service was ok but I didn’t realise third party insurance wasn’t included in the rental price & loads of hidden extras were charged wouldn’t recommend using them again. Should’ve known better but after a long haul flight it’s easy to get stung big time !!

When dropping off the vehicle, i’m Handed an invoice that largely exceeds what the rental rate was when booking on Easyrentcars.com. I couldn’t stick around to argue since I had to catch my flight. They just told me all adjustment would be made based on my Easyrental package price before being charged to my credit card....it was not. It now shows I paid more than double what my Easyrentcars deal let me to believe. Extremely disappointed! I now will have to see what I can do about it from 2500 km away...