Everything was easy from booking to drop off - just what you want

O carro superou minhas expectativas

Car had not been checked before collection - on 2nd day of rental the engine warning light came on and on my inspection the engine coolant level was very low so had to purchase coolant to fill up the reservoir! Alamo staff knew nothing about the "$1" deposit scheme and it took a long time to convince them they should not take the full Alamo deposit! Car was OK but older than I would have expected and was quite tatty.

Booking process was OK - price drop didn't find any savings!

Excellent company

Thank you

Though Arif was very helpful during the bookin process, but he told me that i do not have full insurance and i have to buy one. Where as I paid almoat 200 aed through Easyrental for the insurance. This was very disaapointing. I felt I was over charged at the booking tume.

All good, but the full insurance which you guys upsell during the booking process is of no sense as the rental guys do not acknowledge it and press us to buy additional insurance

Like: We made a 4-week road trip from NYC to Miami via the northern Appalachians and Savannah. We returned to NYC via the southern Appalachians, Wash DC, and Boston. We used Airbnb lodging, which was a great experience. We experienced beautiful scenery, historic cities, great beaches, diverse nature, etc. Our rented Chevy Suburban was perfect for the trip. The navigator made travel in strange places easy. We had reserved a slightly smaller vehicle, but the Alamo person suggested a larger vehicle. We are glad he did and were satisfied with the choice. Although picking up and dropping off at the airport may be slightly more expensive, we felt it was worth the extra money. It was easy and hassle-free.
Dislike: The CHANGE OIL warning came on about halfway through our trip. I called Alamo and they suggested supplying us with a new vehicle. I suggested that we could have the oil changed if Alamo would reimburse us for the cost. This was a minor inconvenience, but not a big problem; the oil change was done in about half an hour. At the drop-off the Alamo person gave us a new receipt and said the amount would be returned to our credit card account. I haven't had a chance to verify this yet, but I trust we'll get the reimbursement.