ANCHORAGE CAR RENTAL REVIEWS

All perfect, quick and easy pickup, we were lucky to receive a brand new car.

The man at the counter did great with what he had. ALL THE CARS WERE LOCKED UP IN COMPUTER!!! Had to do paperwork on paper!!! May at the counter tried but could not get cars released!!! :-(

The service provided really exceeded my expectations. I am very grateful

Excellent application

With the first car Nissan Sentra, great car, I've got a flat tyre. I returned the car myself to the drop off point, and asked for another car. That lasted (because of the manager) quite a long time. The other car was much smaller (Ford Focus) than the Sentra, and I had to sign again some papers despite it was the same contract. I think that process can run more smoothier and friendlier for your customers

When picking up the car, the attendant told me if I returned the car 3 hours earlier, I wouldn't have to pay for an additional day. Not something she had to do. I was fortunate enough to be able to do that!

Overall we had a very good experience. I have included the time to check the vehicle before leaving in the time spent on pick up. We would use Alamo again.

The whole process worked well.

Like: pickup and drop off point within vicinity of airport, the entire process of picking up and dropping off were hassel free
Dislike: nil

Like: We were given a brand new car. The car was fuel efficient and easy to drive. We collected from one airport and dropped off at another airport. Suited our busy itinerary.
Dislike: Nothing to complain about

Like: Everything was perfect.

All was generally good

All was generally good

They didn't have the car I reserved but they did give an upgrade that suited the purpose I needed.

Car due for new tires. Ride was a little rough

Like: Spectacular scenery, great weather and friendly people.
Dislike: We wish we could have caught more fish.

Car had not been checked before collection - on 2nd day of rental the engine warning light came on and on my inspection the engine coolant level was very low so had to purchase coolant to fill up the reservoir! Alamo staff knew nothing about the "$1" deposit scheme and it took a long time to convince them they should not take the full Alamo deposit! Car was OK but older than I would have expected and was quite tatty.

Booking process was OK - price drop didn't find any savings!