PARIS CAR RENTAL REVIEWS

La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.

Arrivée à l'aéroport avec 1h en avance. Refus au guichet de débuter la longue procédure de récupération. Nous devons revenir, refaire la queue une demi-heure, puis attendre la remise des clés, 25 min. Finalement, nous nous installons dans la voiture une bonne heure après l'heure de réservation.

There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France

The location in Terminal 2 at CDG was a bit hard to find, perhaps because I was picking up at 8:00am, and the counter in the terminal wasn't open, so I had to go outside. However, general directions are given to how get there, and I was able to find it and had a smooth experience after that. Terminal 1 is a little more congested and hard to navigate, but all the staff was friendly.

Booking was fine- the app frequently logs you out and is not smooth, so hopefully they'll work to make a smoother user experience.

Car was fantastic. The pick up process took longer than expected as our flight was late but the staff was extremely helpful (offered us coffee too ! ) Highly recommended!

Very easy to book, great job as explaining the different add ons without trucking you into pre selecting any of them. Great rewards and referral program as well. Highly recommended!

The counter staff sold us and upgraded our booking to a "more econonical" car for an extra 6€ per day. The car we got was new, bigger and spacier, but far from economical. We drove around 450km and we needed to tank 51l of petrol. That is 11,33l fuel consumption per 100km. We felt mislead by the counter staff. Moreover, the car had very bad sound insulation. On an open highway, it was so loud inside the car that we couldn't talk to normally each other or listen clearly to the radio. Lastly, the garage for drop-off is very dirty and there is no elevator to go back to ground level (from -4 level). We had to take dirty stairs with insufficient lighting where homeless people sleep in order to get out of the garage building. Not a very pleasant experience.

Easy booking

The car was good but luggage area was difficult getting a large case into the back seat of a two door car.

Easy to find. Very helpful

tout etait parfait ;Merci!

The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward

Very good communication and helpful called service desk to say flight would be delayed. They responded very quickly. Brilliant service

On m'a chargé un surclassement sans m'en avertir!

We received different car then what we booked, smaller in size and caused issues with luggage. At drop off Hetz staff member was very unfriendly and rude, wasted over 40 minutes with this guy.

Very friendly staff

The car changed from VW-TROC to JEEP Reneger.. it was Ok

Thanks they support well.

Oui , je suis arrivé 20mm en avance j ai donc attendu 15mm, le service d Alamo est a recommandé

Nous avons peiné à trouver le comptoir, apres 8h de vol, ce n'est pas agréable de courir dans l'aéroport. cependant nous avons été très bien reçu et une voiture en lien avec nos besoins nous a été confiée. Un seul point au sous-sol ou une meilleure signalétique pour indiquer l'emplacement du comptoir serait bénéfique.

Plateforme ok et plutôt Claire à comprendre mais cela ne remplace pas le contact humain car nous avons bénéficié d'un autre type de véhicule plus adapté à notre séjour.

I got a very clean and nice car, but: Tires were very used at the front and I got a fine from police. One of the tire was punctured coarsely repaired. I had to replace both tires at the front, as per regulation after having called Europcar. 3 months after, I still didnt get any feedback from them. Very disappointing.

Parfait !

Parfait !

Parfait !

Parfait !

C est sixt le loueur et non hertz

RAS avec le service sur place à PARIS Orly.

Facilité de réservation, prix clair et sans mauvaises surprises. RAS.