CAR RENTAL REVIEWS ON AVIS IN PARIS

Fuel tank was not full upon pick up and staff did not let me know I just needed to return as it was, they told me to fill it up to max, which apparently when I returned was not supposed to.

Parfait

Très bon comparateur

Like: It was easy to collect the car and driving around europe was a great experience.

Was bigger than ordered

trop long pour récupérer la voiture. Sinon très bien...

RAS

Defective, damaged, unclean car - Renault Trafic 1. gas/clutch exhaust was coming inside the car. The car was not checked, it was supposed to be fixed first. while driving a smoke was coming from the engine, and was going inside the car. as a result plans were cancelled for the trips with car. 2. the car was damaged, front bumper was about to fall off (see pictures), a lot of big dents and scratches on the car. 3. was not clean at all, as if it was just given to us from previous rent. Bad customer service 1. spent half of the day dialing customer service, dialed 2 for van and trucks and refused to customer service, told us not to call this number, and everyone would refuse service. Finally when managed to call manager was only refunded the days for not using the car and offered no upgrades, or contract cancellation. Worst towing experience: took us 2 hours 1. we could only manage to get Renault towing service the next day and the guy comes out and blames us in French that we ruined the car and we do not know how to drive manual. He did not understand that we were given a car like this in the first place. I was able to get a policeman to explain him that it was not our fault. The only outcome: got refunded the days we did not use the car and a ride to nearby Avis in the railway station. Second car given was fine, and it did not have the above mentioned issue.

it's the worst company. when you rent some car you want amability, and HONESTLY. And in the office i found meny people whit the same problem than me. we arrived more later (for the travel) and they ask u$100 for the delay in take the car later, just one example. Really bad service. Es una lastima el mal servicio y falta. ala honestidad, entre todos los empleados solo encontramos una persona amable y con eficiencia par atender.

the page it's fine

I could not be more pleased with this office they went above and beyond and were so welcoming and wonderful to us. I will definitely recommend this location to anyone interested in getting a car rental Paris.

Excellent véhicule, intérieur très propre, quelques taches sur la carrosserie mais rien de méchant. Mention moyenne pour le personnel à guichet, plus directif qu’aimable forçant la main sur des services d’assurance inutiles car déjà pris en amont. Personnel à la livraison du véhicule sympathique et efficace. Idem pour la restitution.

Plateforme fluide, aucune remarque négative notable.

They gave us an upgrade , a big Jeep instead of a Clio . Really nice staff . Could not ask for more

No issue . Happy bunnies ..

Counter staff insisted that they only had smaller suv compared to Tucson. Then tried to upsell with added on insurance and then after that insisted on renting me snowchains because the cars all were on summer tyres. This is for a one month rent in December! Chain rental calculated per day and came to more than 100 euros after “discount”. I could have bought a set of chains cheaper than that.

Parfait !

Parfait !

The car was given without inspection. When complained, I was told to take picture such as no full tank or broken parts. The safety yellow jacket required by EU law was missing and I had to take a movie to show it wasn't there. At drop-off they tried to charge for missing fuel and I had to show the picture I took. Avoid Avis if possible.

The best car rental!

Truly make us easy