We got Ford Focus station wagon, which was an upgrade from the booked car.
Did not receive the instructions how to enter "rental return" part of the Paris CDG Terminal parking, so ended up in the public car park.
About QEEQ:10.0/10
Easy booking, excellent price with booking several months in advance.
Alamo nous a refusé la location de voiture. Nous avons dû annuler notre week-end à Anvers. Nous avons perdu l’argent de la location de l’hotel. Je vais vous envoyer un courrier de demande de remboursement de la location de voiture.
it's the worst company. when you rent some car you want amability, and HONESTLY. And in the office i found meny people whit the same problem than me. we arrived more later (for the travel) and they ask u$100 for the delay in take the car later, just one example.
Really bad service.
Es una lastima el mal servicio y falta. ala honestidad, entre todos los empleados solo encontramos una persona amable y con eficiencia par atender.
Facturé de 70 euros au retour du véhicule après 10 jours de location car il y avait des poils de bulldog à l'avant. On nous a dit qu'il fallait faire intervenir une société extérieure pour nettoyer. Il suffit d'un coup d'aspirateur pour les enlever. Je ne savais pas qu'il fallait nettoyer les voitures avant de les rendre, on perd un peu de l'intérêt de la location. Je pense surtout que c'est un moyen de faire de l'argent, ... 70 euros pour nettoyer une voiture, je n'ai jamais vu ça...
La voiture etait top et très maniable pour les longs trajets. Gros manque de place pour les bagages bien que l'espace pour les jambes soit largement suffisant pour les grands. L'attente au comptoir d'accueil aurait pu etre mieux gerée si les 3 postes avaient ete occupés.
Personnel tres agreable.
The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!
About QEEQ:9.0/10
Great idea to rebook and get a cheaper price right up to the day of hire pick up. We only saved £3 on this occasion but any saving is appreciated.
“Voiture trop petite pour les bagages et coffre pas pratique.”
About Interrent:7.0/10
Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.
About QEEQ:8.0/10
Il était spécifié qu'on pouvait mettre 2 grosses valises dans le coffre alors que c'était impossible. J'avais d'ailleurs laissé un commentaire en precisant que je voulais pouvoir mettre 2 grosses valises.
Le montant de l'auto ne devait pas être encaissé avant la date de prise de l'auto pourtant il a été encaissé immédiatement.
Le coffre de la voiture n'etait absolument pas pratique, surtout pour la France avec les petits espaces.
The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.
About QEEQ:10.0/10
It was really easy to book the car everything was in details so had no question. The app has handy details for pick up and drop. The customer service was excellent as they really responded very well to queries and also helped in case I was unable to contact Europecar. Overall it was excellent experience.
“My 1st car rental experience, very satisfied, good experience, encourage me to book for next trip.”
About Hertz:9.7/10
The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.
About QEEQ:9.0/10
Easy to use. At the beginning, I reserved another type of vehicle. I have amended my booking at the last-minute. I did get a full refund for my previous booking and made a new booking smoothly.
When they give the car to you they don’t check anything even if the car is damage, but when you return the car they check each and everything, thanks god I have checked before and took picture on my mobile. When I returned the car they ask me to pay for the damage and after I saw him the photo , he said ok
“Déçu par le fonctionnement du véhicule. Personnel hertz pas attentif”
About Hertz:7.3/10
La climatisation du véhicule ne fonctionnait pas alors que nous étions en été avec des températures élevées. Le véhicule n'était pas équipé d'antenne radio et j'ai payé au final 100 euros de plus par rapport au prix indiqué à la réservation alors que je n'ai pris aucune option.
“overall a nice experience would deffinetly recommend thank you !”
About Thrifty:10.0/10
it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.
About QEEQ:10.0/10
I have been renting cars online for a long time and it was my first time to try. Your site is userfriendly and prices were quite nice. Thank you
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