Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.
They give my a damage car in right door there is damage and in the back
They say this is only car we have which is strange from big company
I am relay upset how they deliver the car in this not my first time i hire a car from them
Please note that and till them not to do for other costumer
“Budget took advantage of the 1-day addition to the planned rent period to overcharge - paid 3x !”
About Budget:9.3/10
i got mixed up in the dates and gave the car back with a delay of a day (1 additional day on a 12 day rental). They charged me 300% of the price planned. I called and asked them to give me a break - they logged a request in the computer ... and i never heard back from them. i would have done better to book a luxury car and a longer holiday.
Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour
“Overall good experience with Alamo and easyrentcars.”
About Alamo:9.0/10
Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me.
Car is in good condition and everything explained in detailed.
Car drop off is smooth within less than few minutes.
Overall good experience with Alamo.
Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a
minimum 99 euro to the customer even if Hertz doesn’t fix it .
So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time .
Drop off was very smooth .
Staff at Roissy airport agency very unpleasant and not accomodating. the car was very dirty (seats dirty and dog fur inside) and car body very damaged (10 existing damages). at middle travel, the car had a lack of oil so we have to find europcar in Brive for filling.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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