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Last updated on: June 15, 2021
116Rental Locations
28Airport Locations
Map View of Car Rental Locations in Paris
Thrifty
8.0/10
Europcar
8.1/10
Alamo
8.4/10
Budget
7.9/10
AVIS
8.1/10
Enterprise
8.4/10
Firefly
8.5/10
Hertz
8.1/10
Keddy by Europcar
7.9/10
Interrent
6.9/10
National
9.1/10
Dollar
8.7/10
Reviewed: April 19, 2021
Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .
Reviewed: October 7, 2020
Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.
Reviewed: August 23, 2019
it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.
Reviewed: August 22, 2019
The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!
Reviewed: August 18, 2020
Car was damaged - beyond what is acceptable from a reputable car rental brand And I am being charged 2 extra rental days - without any explanation!
Reviewed: March 14, 2020
Unfortunately we don't get the exact car that we booked thru easyrental. Europcar had gave us a different car.
Reviewed: January 1, 2020
They give my a damage car in right door there is damage and in the back They say this is only car we have which is strange from big company I am relay upset how they deliver the car in this not my first time i hire a car from them Please note that and till them not to do for other costumer
Reviewed: December 12, 2019
The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward
Reviewed: July 28, 2020
alamo service was great eventhough we waited an hour and a half for the car
Reviewed: December 16, 2019
Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.
Reviewed: October 16, 2019
The location in Terminal 2 at CDG was a bit hard to find, perhaps because I was picking up at 8:00am, and the counter in the terminal wasn't open, so I had to go outside. However, general directions are given to how get there, and I was able to find it and had a smooth experience after that. Terminal 1 is a little more congested and hard to navigate, but all the staff was friendly.
Reviewed: July 5, 2020
Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour
Reviewed: February 19, 2020
i got mixed up in the dates and gave the car back with a delay of a day (1 additional day on a 12 day rental). They charged me 300% of the price planned. I called and asked them to give me a break - they logged a request in the computer ... and i never heard back from them. i would have done better to book a luxury car and a longer holiday.
Reviewed: June 29, 2020
They gave us an upgrade , a big Jeep instead of a Clio . Really nice staff . Could not ask for more
Reviewed: August 27, 2019
it's the worst company. when you rent some car you want amability, and HONESTLY. And in the office i found meny people whit the same problem than me. we arrived more later (for the travel) and they ask u$100 for the delay in take the car later, just one example. Really bad service. Es una lastima el mal servicio y falta. ala honestidad, entre todos los empleados solo encontramos una persona amable y con eficiencia par atender.
Reviewed: July 13, 2019
Excellent véhicule, intérieur très propre, quelques taches sur la carrosserie mais rien de méchant. Mention moyenne pour le personnel à guichet, plus directif qu’aimable forçant la main sur des services d’assurance inutiles car déjà pris en amont. Personnel à la livraison du véhicule sympathique et efficace. Idem pour la restitution.
Reviewed: July 9, 2019
trop long pour récupérer la voiture. Sinon très bien...
Reviewed: January 24, 2020
The staff very friendly and helpful. Easy and fast process.
Reviewed: August 29, 2019
La voiture etait top et très maniable pour les longs trajets. Gros manque de place pour les bagages bien que l'espace pour les jambes soit largement suffisant pour les grands. L'attente au comptoir d'accueil aurait pu etre mieux gerée si les 3 postes avaient ete occupés. Personnel tres agreable.
Reviewed: August 12, 2019
La voiture était très bien, bon état, peu de consommation gasoil, voiture stable. Le personnel d'accueil est très affable, sympathique et professionnel. Les prix sont très bien, nous avons fait 4 locations de voiture durant notre séjour et c'est la meilleure location. Le choix de véhicules est cependant limité car l'agence est petite et on ne peut pas choisir le véhicule à l'avance
Reviewed: August 9, 2019
After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.
Reviewed: July 1, 2019
Très bien seul point négatif , la clim ne fonctionnait pas et malheureusement pour moi c’était en période de canicule. A part cela rien a dire
Reviewed: October 16, 2019
There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France
Reviewed: October 13, 2019
We received different car then what we booked, smaller in size and caused issues with luggage. At drop off Hetz staff member was very unfriendly and rude, wasted over 40 minutes with this guy.
Reviewed: September 25, 2019
La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.
Reviewed: September 2, 2019
The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.
Reviewed: September 12, 2019
The car was good but luggage area was difficult getting a large case into the back seat of a two door car.
Reviewed: July 28, 2019
Bonjour, j'avais réservé une Peugeot 208, prenant en compte mon nombre de bagages ainsi que la taille des valises. Vous m'avez donné une Opel Corsa, de bien moindre capacité. Mes voyages aller et retour avec mes valises ont été pénibles et périlleux.
Reviewed: July 6, 2019
Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new. Drop off was easy and seamless. Overall fantastic.
Reviewed: August 25, 2019
Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.
Reviewed: July 30, 2019
Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition
Reviewed: July 29, 2019
Service efficace et sympathique! Excellent véhicule! Merci!
Reviewed: July 26, 2019
Les prix sont bons mais parce que l'on fait jouer la concurrence. Proposez une carte de fidelité avec un tarif correct et on restera chez vous.
Reviewed: July 25, 2019
Location impeccable. location supérieure aux attentes. beaucoup de places, pas mal d'option (ordinateur de bord et clim qui fonctionne bien). A recommander
Reviewed: August 22, 2019
Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.
Reviewed: April 8, 2019
Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.
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