GOLD COAST CAR RENTAL REVIEWS

I waited for about 30 minutes for pick up from the airport and had trouble finding the pick up location. I had very friendly service at pick up and not so friendly at drop off.

No problems with Easyrentcars.

car is good, condition of child seat was really bad. Counter staff are not friendly and welcoming at all. anyway overall I am happy because of car's condition, good value for money. No any other issue to mention.

Do what u guys doing , will be back again

Problem when paying full protection cover,its not with ace directly, so i paid twice to be on save side

Great service.. brand new car

Straight forward

I booked a Corolla but a korean car was given. I prefer Corolla instead. Overall, the service is satifactory.

Fantastic reliable experience with great cars. Simple process for pick up and drop off and super friendly staff.

Very easy to book and great deal compared to other companies. Reliable and trustworthy

受付の男性が強面で、店舗も倉庫のような所だったので、若干不安でしたが、料金は安くても車は新しくて綺麗でした。質問に対する答えもきちんとしてくれました。 またゴールドコーストに行く際には、利用したいと思います。

予約時にクーポンが表示されて、それがお得だったので、どこにするか迷っていた予約を決めるキッカケになりました。 今後もお得なクーポン発行をお願いします。

Okay but don't want to wait for 1-2 months to get the deposit released to my bank account. It should be within 1-2 weeks maximum.

Old model, no parking camera or sensor.

La compagnie parfaite : honnête, flexible sur les horaires, sans prime pour les jeunes conducteurs. Si tout le monde pouvait être pareil ...

安いので仕方ないのは重々承知してますが。。 空港へ迎えに来てくれるシャトルバス。 20分で到着と言われましたが１時間は待たされました。余裕のあり旅だったから良かったけど、 キチキチの旅だったら、ブチ切れてましたね。 しかし、レンタカーのスタッフは悪びれるわけでもなく超ハイテンションで親切(笑) 日本人がギスギスしすぎなんですね。 反省です。 でも急いでる時は使わないかな。 返すときもなかなかシャトルバスが来なくて 飛行機に乗り遅れそうになりました。

The staff at pick-up was quite rude of the fact that we did not purchase additional insurance and kept narrating scenarios where we could get into accidents and not be covered. He never smiled and had a very stern tone about everything. It wasn't the best of starts for a weekend away as everyone was tensed from the get-go. Wish the staff was a bit friendlier. We aslo had to put a deposit of $4000 whi I felt was much higher than usual, I'm still waiting for the return and had to make alternative financial arrangements until this is returned.

This is the second time we booked a car thru Alpha Car Hire. The first time around was a very good experience, hence the reason why we went with them again this time around, and they did not disappoint. Very easy to deal with and their staff are super friendly. Will definitely use them again in the future.

I booking medium SUV , but they arrange the small SUV to me, then I need to pay for upgrade .

Great car. Very clean. Car seat was fantastic, safe and clean.

Didn’t get a price drop but have nothing bad to say. Good job.

I was upgraded because the car I booked had a flat tyre.

The vehicle provided was not equivalent size requested. I was very disappointed with the vehicle provided compared to what was requested.

Best value for money

Easy booking process

Was really great having a rental service that had the cars parked so close to the terminal. A very short walk from the counter to the cars and we were given very clear instructions on how to find it. The car was presented perfectly and we were given all the information we needed at pick up.

excellent overall service, staff, quality of car dan driving exp