From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3985526288
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3985526288
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CAR RENTAL REVIEWS ON ATLAS AT COOLANGATTA AIRPORT, OOL

Average rating on Atlas at Coolangatta Airport: 7.4 /10

H.Ferreira

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Compact | BMW 320i or similar
Reviewed: Wed, May 29, 2019
“Woeful”
About Atlas: 5.0 /10
Well well, firstly what was advertised was $89 per day plus insurance. When I got to Atlas rental the lady behind the counter proceeded to explain why I was an idiot to use easyrent cars platform. Then proceeded to charge me an additional $300 for insurance and extras. Overall, poor service, poor 3rd rate experience. As someone whom travels extensively and rents vehicles on a regular basis I won’t be using Atlas again - furthermore, I ended up with two insurance policies for a 2 day car trip and paid $400 for these - crazy. Anyway the trip was good, however atlas (no thank you)
About QEEQ: 8.0 /10
Easy

M.Le

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Economy | Toyota Yaris or similar
Reviewed: Wed, Jun 26, 2019
About Atlas: 10.0 /10
The manager Karen/jelly (sorry) has been nothing but wonderful to us! Even upgraded our vechile free of charge! Definitely will be contacting her again for future visits.
About QEEQ: 10.0 /10

A.Dare

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Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 17, 2019
About Atlas: 10.0 /10
People were lovely, the whole process was very easy!
About QEEQ: 10.0 /10

Saanchi Agrawal

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Economy | Toyota Yaris or similar
Reviewed: Tue, Nov 5, 2019
“Perfect”
About Atlas: 10.0 /10
I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else
About QEEQ: 10.0 /10
Have always received best price

T.Sentono

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Economy | Hyundai i20 or similar
Reviewed: Tue, Jul 3, 2018
“Excellent”
About Atlas: 9.4 /10
Dislike: I got the car with petrol not really full :(

M.Sweeney

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Economy | Nissan Micra or similar
Reviewed: Tue, Jul 17, 2018
“Easy car hire gold coast”
About Atlas: 10.0 /10
Like: Easy pickup and drop off. Upgraded
Dislike: N/a

T.Yuito

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Aug 13, 2019
“安いから仕方ないけど。。。スタッフは優しい。”
About Atlas: 6.0 /10
安いので仕方ないのは重々承知してますが。。 空港へ迎えに来てくれるシャトルバス。 20分で到着と言われましたが1時間は待たされました。余裕のあり旅だったから良かったけど、 キチキチの旅だったら、ブチ切れてましたね。 しかし、レンタカーのスタッフは悪びれるわけでもなく超ハイテンションで親切(笑) 日本人がギスギスしすぎなんですね。 反省です。 でも急いでる時は使わないかな。 返すときもなかなかシャトルバスが来なくて 飛行機に乗り遅れそうになりました。
About QEEQ: 10.0 /10

N.Changrattanachaichok

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Full Size | Toyota Camry or similar
Reviewed: Tue, Apr 30, 2019
“What you expect to get is not honoured”
About Atlas: 4.7 /10
We booked and got confirmed for a Toyota Camry, however when we picked up the car we got offered a Pulsar. So the front counter staff said he would get the manager to call me on the next day but I never receive any. He said he would expecting a Camry to be returned next day and would call but never happen but eventhough he should give me a refund credit for being offered a smaller car. In fact he tried to persuaded me to believe that Pulsar is similar to a Camry !! Until I said to him I used to live here and I bought a Pulsar in 1996 then he stoped. Anyway the whole experience was bad.

Antony Delia

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Compact | Hyundai Accent or similar
Reviewed: Thu, Nov 15, 2018
About Atlas: 2.0 /10
The distance from the airport was unclear, and there were no clear instructions on where to wait for the shuttle. After making numerous calls to customer service, I finally found out where to wait, but the shuttle took a long time to arrive. At the rental office, there was only one person working, who was overwhelmed and it took a long time to get the car. When I wanted to return the car a day early, I called the local office during business hours but no one was available. They told me to wait for twenty minutes, but I waited for an entire hour with no contact. I eventually had to call customer service again to get in touch. Such a waste of time!!!!

K.Hammond

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Economy | Nissan Micra or similar
Reviewed: Thu, Aug 9, 2018
“Excellent”
About Atlas: 10.0 /10
Like: Easy to deal with, friendly, fast and reliable vehicle. Great price too. Easy pick up point. Will definitely use again.

Jocelyn Wild

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Reviewed: Sun, Jul 17, 2016
“Gold Coast - Brisbane”
About Atlas: 2.0 /10
Extremely dissatisfied. At Gold Coast Airport, you need to walk for 10 minutes to reach the designated spot, where there is no office or staff, only their van. You have to call the number on the van and wait 10-15 minutes for them to bring the keys. They take credit card information from the contract and charge it 2 hours later. They also collect a 350 AUD deposit, which they said would be refunded automatically upon return without swiping the card again.

Sweet

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Economy | Hyundai i20 or similar
Reviewed: Sun, Jul 15, 2018
“Excellent”
About Atlas: 10.0 /10
Like: The staff were very helpful & couldn't do enough, it was a wonderful experience overall
Dislike: nothing at all

J.Kini

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Mini Van | Hyundai Imax or similar
Reviewed: Sat, Apr 13, 2019
“Great experience :)”
About Atlas: 9.0 /10
Service was fantastic! Didn’t catch the NZ lady’s name that dealt with us but she was awesome & very friendly. The vehicle itself was fantastic & cleanliness was spot on! No problems whatsoever and when we come back to the Gold Coast I’ll definitely hire again through atlas! I recommend 100% THANK YOU :)
About QEEQ: 10.0 /10
Very easy process! Prompt & very straight forward.. great value too. Thank you :)

Ann Brewster

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Reviewed: Mon, Oct 9, 2017
“Gold Coast Airport to City Hotel ---- Moreton Island Wharf”
About Atlas: 6.0 /10
The rental shop is too far from the airport. After leaving the airport, I couldn't get in touch with the pickup staff by phone and had to ask QEEQ customer service for help. It took half an hour to finally get in touch. The car I got was a two-door Toyota, which was quite small and old, and it came with only half a tank of gas. They said they were too busy to fill it up. When returning the car, it was hard to control the refueling amount and I ended up adding too much fuel.

Khizar Hussain

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Economy | Toyota Yaris or similar
Reviewed: Mon, Mar 11, 2019
About Atlas: 9.3 /10
The rules say that the security amount will be refunded within 10 working days.It will be more than 10 weeks, Even though,I didn't get back my refund.Whenever I contact customer care,they promises that the security amount will be 2 business days..They said to me like 8 times..But no use.Try to get back my money.thanks.

S.DSouza

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Feb 4, 2019
About Atlas: 4.0 /10
the car i booked was not the car i got when i picked up the car.

D.Rhodes

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Apr 29, 2019
About Atlas: 6.7 /10
We didn’t expect that our credit card would be debited by about $400 as a “hold’ until after we returned the car. And then to have to wait up to one week to have this amount transferred back onto our credit card seems unreasonable. Sure just a ho,d on the card would have been all that was required. Being on a tight budget we really needed that amount for our holiday
About QEEQ: 7.0 /10

Iv.IP

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Oct 18, 2019
“Hassle free & great in app trip monitoring.”
About Atlas: 8.7 /10
Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!
About QEEQ: 10.0 /10

Truman Colclough

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Reviewed: Fri, Mar 17, 2017
“Drove from Gold Coast Airport to a local hotel and stayed for three days, then returned the car at t”
About Atlas: 8.0 /10
Cheap price, fast and convenient pick-up and drop-off

K.Leong

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 12, 2019
“Unprofessional car rental”
About Atlas: 3.3 /10
Car is dirty and old. The staff took long time to process every single customers.
About QEEQ: 7.0 /10

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