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+49 6107 6353100
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Live chat Email us Service Code: 9700830160


Average rating on Atlas at Coolangatta Airport: 8.1 /10

Saanchi Agrawal

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Economy | Toyota Yaris or similar
Reviewed: Tue, Nov 5, 2019
About Atlas: 10.0 /10
I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else
About QEEQ: 10.0 /10
Have always received best price


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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Oct 18, 2019
“Hassle free & great in app trip monitoring.”
About Atlas: 8.7 /10
Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!
About QEEQ: 10.0 /10


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Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 17, 2019
About Atlas: 10.0 /10
People were lovely, the whole process was very easy!
About QEEQ: 10.0 /10


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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Aug 13, 2019
About Atlas: 6.0 /10
安いので仕方ないのは重々承知してますが。。 空港へ迎えに来てくれるシャトルバス。 20分で到着と言われましたが1時間は待たされました。余裕のあり旅だったから良かったけど、 キチキチの旅だったら、ブチ切れてましたね。 しかし、レンタカーのスタッフは悪びれるわけでもなく超ハイテンションで親切(笑) 日本人がギスギスしすぎなんですね。 反省です。 でも急いでる時は使わないかな。 返すときもなかなかシャトルバスが来なくて 飛行機に乗り遅れそうになりました。
About QEEQ: 10.0 /10


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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 12, 2019
“Unprofessional car rental”
About Atlas: 3.3 /10
Car is dirty and old. The staff took long time to process every single customers.
About QEEQ: 7.0 /10


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Economy | Toyota Yaris or similar
Reviewed: Wed, Jun 26, 2019
About Atlas: 10.0 /10
The manager Karen/jelly (sorry) has been nothing but wonderful to us! Even upgraded our vechile free of charge! Definitely will be contacting her again for future visits.
About QEEQ: 10.0 /10


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Compact | BMW 320i or similar
Reviewed: Wed, May 29, 2019
About Atlas: 5.0 /10
Well well, firstly what was advertised was $89 per day plus insurance. When I got to Atlas rental the lady behind the counter proceeded to explain why I was an idiot to use easyrent cars platform. Then proceeded to charge me an additional $300 for insurance and extras. Overall, poor service, poor 3rd rate experience. As someone whom travels extensively and rents vehicles on a regular basis I won’t be using Atlas again - furthermore, I ended up with two insurance policies for a 2 day car trip and paid $400 for these - crazy. Anyway the trip was good, however atlas (no thank you)
About QEEQ: 8.0 /10


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Full Size | Toyota Camry or similar
Reviewed: Tue, Apr 30, 2019
“What you expect to get is not honoured”
About Atlas: 4.7 /10
We booked and got confirmed for a Toyota Camry, however when we picked up the car we got offered a Pulsar. So the front counter staff said he would get the manager to call me on the next day but I never receive any. He said he would expecting a Camry to be returned next day and would call but never happen but eventhough he should give me a refund credit for being offered a smaller car. In fact he tried to persuaded me to believe that Pulsar is similar to a Camry !! Until I said to him I used to live here and I bought a Pulsar in 1996 then he stoped. Anyway the whole experience was bad.


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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Apr 29, 2019
About Atlas: 6.7 /10
We didn’t expect that our credit card would be debited by about $400 as a “hold’ until after we returned the car. And then to have to wait up to one week to have this amount transferred back onto our credit card seems unreasonable. Sure just a ho,d on the card would have been all that was required. Being on a tight budget we really needed that amount for our holiday
About QEEQ: 7.0 /10


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Mini Van | Hyundai Imax or similar
Reviewed: Sat, Apr 13, 2019
“Great experience :)”
About Atlas: 9.0 /10
Service was fantastic! Didn’t catch the NZ lady’s name that dealt with us but she was awesome & very friendly. The vehicle itself was fantastic & cleanliness was spot on! No problems whatsoever and when we come back to the Gold Coast I’ll definitely hire again through atlas! I recommend 100% THANK YOU :)
About QEEQ: 10.0 /10
Very easy process! Prompt & very straight forward.. great value too. Thank you :)

Khizar Hussain

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Economy | Toyota Yaris or similar
Reviewed: Mon, Mar 11, 2019
About Atlas: 9.3 /10
The rules say that the security amount will be refunded within 10 working days.It will be more than 10 weeks, Even though,I didn't get back my refund.Whenever I contact customer care,they promises that the security amount will be 2 business days..They said to me like 8 times..But no use.Try to get back my money.thanks.


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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Feb 4, 2019
About Atlas: 4.0 /10
the car i booked was not the car i got when i picked up the car.


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Economy | Nissan Micra or similar
Reviewed: Thu, Aug 9, 2018
About Atlas: 10.0 /10
Like: Easy to deal with, friendly, fast and reliable vehicle. Great price too. Easy pick up point. Will definitely use again.


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Economy | Nissan Micra or similar
Reviewed: Tue, Jul 17, 2018
“Easy car hire gold coast”
About Atlas: 10.0 /10
Like: Easy pickup and drop off. Upgraded
Dislike: N/a


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Economy | Hyundai i20 or similar
Reviewed: Sun, Jul 15, 2018
About Atlas: 10.0 /10
Like: The staff were very helpful & couldn't do enough, it was a wonderful experience overall
Dislike: nothing at all


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Economy | Hyundai i20 or similar
Reviewed: Tue, Jul 3, 2018
About Atlas: 9.4 /10
Dislike: I got the car with petrol not really full :(

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