NEW YORK CAR RENTAL REVIEWS

Generally good service and easy process. The car lacked cleanliness inside.

El personal del mostrador un poco más amable y que hablen español.

Estoy muy complacido y a gusto con EasyRentCars en todo el sentido de la palabra.

Does it take time to return my deposit because my booking is different from the amount paid by Hertz?

Does it take time to return my deposit because my booking is different from the amount paid by Hertz?

I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours . Also my 200$ is been blocked by the dollar office please release them.

I have been told by dollar officer that easy car rental will compensate you with discount for the one day

All was well

Excellent

Good service.

The Price Drop Protector helps me save money.

No issues on collection. Nice car, fitted the bill. Easy drop off.

So easy. Very helpful in passing a message to the hire company when we were running late.

The car wasn't that clean. The wipers were dry and did not wipe the window as they should, it's winter time and it should have checked before hand me the car, in addition, the wiper fluid tank was empty. When went back to Budget for the wipers, they wanted to change my car to a huge pickup truck!! Pickup truck is not the car you want in Manhattan, New York... When I refused to take the pickup truck, they told me I can buy and change the wipers by myself and keep to receipt and I'll get the money back when returning the car. So I wasted 3 hours of my vacation time and got new wipers and wiper fluid, kept the receipt but when returned my car, Budget refused to give me the 7 dollars back (wiper blade + fluid from Walmart). It's not about the money - it's about the disrespect you have for customers, I am very disappointed - Will NEVER rent anything again from Budget!

There ware some issues, car was not very clean.

I had a delay in fly I was not sure if I will be able to pick-up at arranged time. Contacted easyrentcars, and they solved an issue in very coordinated and fast. That was impressive work!

The SUV had some minor scratches all over but it was great on gas mileage and clean inside.

I love booking with Easyrentcars because I'm getting value for my money whenever I rent with them.

Encantada con el servicio!

Had to replace 3 cars since the brake was not working than I had a broken tyre.

The address takes you to 44th street but the entrance and office is actually on 43rd.

Car was good, we did not get jeep but Hyundai Santafe. We asked dollar for a 1 hour courtesy extension for drop off but they refused.

Thrifty has a good staff, they aren't insist too much for selling any other options. You feel free.

Really great platform to know and to get the best value of cars.

2 points. 1. Counter staff should be clearer that full insurance is USD$45/day. I had the impression that it was USD$45 per the period of rent (2 days) so I went ahead with the full insurance. 2. Though the drop off point indicated as in terminal. It's not true. After dropping off, we need to take air-train to the terminal which was quite inconvenient for us as we have 3 large luggages and 2 small luggages. The reason why i went ahead with budget as i thought the returning point is within the terminal and it will be much easier for us.

All is well.

AVIS provided an old Jeep instead of a Ford Escape as I booked. Similar, but the price should be different. The condition of the car is acceptable, but lower than our expectation. The counter stuff looks like not happy to serve.

Good website. Easy to use. It will be better if you provide the details of toll.

Very good cars! Excellent prices NO HOLD ON THE CARD Best service Ever

Counter staff took her time serving us and took a while to be acknowledged. Room for improvement.

Great as usual

I have got an upgradem to a film size SUV, which was just great for the money I paid.

There was a small glitch and i have had to restart the process, but I was very happy, how smooth it is to rent a car over the app.