CAR RENTAL REVIEWS ON RIGHT CARS AT FT LAUDERDALE AIRPORT, FLL

They were giving me a car with bad tires, cuts in 3 of them , unsafe, low profile tires and rims...the rims were all scratched up due to the low profile tires. Should not be renting cars with low profile tires. Manager said he could not give me a different class of car , even though i would have taken smaller. Had to wait over an hour for a Hyundai Sonata lucky that it came back. This was the only car on the lot like this...all others were fine. be very careful on the 300,000 liability of your own insurance you must have to avoid high charges.

none...great

We showed up expecting an easy experience and then they try to say that the state of Florida has new strict driver liability laws, and you NEED to buy their daily insurance to comply. This is not true, and is just their own policy to force you to buy their insurance (which makes them more expensive than other rental agencies)

The counter staff service were very rude . They insisted that I have to show the coverage limit of my insurance . Even I called my insurance to show my coverage to $300.000 for injury and $100.000 for property damage still was not accepted from the staff service . I was forced to pay $10 extra for additional insurance . Also I Ordered Hyundai Sonata and I got a Nissan Versa with 36.000 mileage with body damage and a lot of problem in driving .

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

Price was good.

Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!

The absolute worst car rental company in America..shiesters..it’s like getting pick pocketed in a supposed business..run as far as you can from them

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

Never got car, be cause guy at counter lied and said my card got declined. I called my credit card company right in front of him and they said no request was even sent let alone denied. Told him to run it again and he wouldn't. They were mad that I refused all their additional options (charges). They were also rude to me and everyone else that came into their closet of a shop.

Total scam artist at Right Cars. Would never book with them nor will i recommend them to anyone.

Please train your staff on customer service 101. I was told since I got a good price, I shouldn’t expect good customer service. This was told to me by a staff member.

The pick up location was not specified in the reservation. I called them several times to pick me up from the airport. The Right Cars front desk charged me for rental insurance while I had Comprehensive coverage. They also overcharged me for unlimited toll pass. They forced me to buy it. I ended up paying 3 times more than what I expected based on the rate specified in Easyrentcars.com. It was the worse expereice that I have ever had with rental car companies.

They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

Wouldn’t rent from here again. Hey

Service with a smile

Easy to use

The windshield wipers were non functional. I was in a rainstorm driving blind. When I called to complain, Right Cars hung up on me and the lady was very rude.

Thank you for making this process quick and efficient! I was in Florida for a graduation and Mauricio was at the Ft Lauderdale pick up area when I arrived, then when I got to the car rental center the car agent was waiting for me with all my forms ready to fill out. I was out in 5 minutes!! The food was good Toyota Camry was new, clean and drove well.

I never took the car, and the reps were of no help. I was told to stop wasting their time.

the guy from Frontdest he is terrible I never got my life. Mean, rule , lie. I never come back. I’m not recommend this place. I don’t trust this place.

Right cars pick up was easy, but the staff was horrible to me when I had a problem with the vehicle. The AC went out and was not working. I was on vacation in Florida and the AC went out. When I called to see how I could fix the problem or get a new car I was told that I didn’t know how to use the AC and that I wasn’t getting a different car. When I dropped the vehicle off the address I was given was wrong and approx 3 blocks away from the actual location. When I arrived at the drop off, Oscar confirmed that the AC wasn’t working and that I would be refunded an unknown amount of money.

SCAM ARTISTS! Right cars is scamming people with low rates only to charge extra fee upon pick up of the vehicle such as supplemental liability insurance if you don't have 300,000 on your own insurance ( most if not all states only requires 25,000 - 50,000) so why are they asking for 300,000? to obligate you to buy theirs!. to sum it up, will never rent from them again and will do everything I can to steer as many customers away from them as I can.