Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.
About QEEQ:10.0/10
Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.
“Easy rental process and great value. Car was very new as well”
About Budget:9.0/10
car was almost brand new. finding the location was a little bit confusing as it is located in a separate terminal which you have to go out to get to. service on pickup and drop of was great, the guy who checked the car upon return even brought us to the nearest petrol station to refill instead of us paying the rental company rate which was a really nice touch.
The car was clean and new (with a bit external scratches which was ok). We waited at pick up for a bit long time since there were other customers and it seem like their staffs were busy. but overall they were very helpful.
About QEEQ:10.0/10
Easy to use, reliable. I was a bit unsure since the price was super cheap and I was like "what if we can't get the car when we got there?" but everything was smooth.
Budget has been one of my favourite car rentals.
Budget in Phuket was no different. Superb car. Easy process. Welcome drink water bottle n cookie was great gesture.
Keep it up!!!!
“Very rude staff, good booking site and good vehicle.”
About Budget:7.7/10
I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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