AERODRIVE CAR RENTAL REVIEWS

受付の男性が強面で、店舗も倉庫のような所だったので、若干不安でしたが、料金は安くても車は新しくて綺麗でした。質問に対する答えもきちんとしてくれました。 またゴールドコーストに行く際には、利用したいと思います。

予約時にクーポンが表示されて、それがお得だったので、どこにするか迷っていた予約を決めるキッカケになりました。 今後もお得なクーポン発行をお願いします。

Picking up the car was relatively easy and staff were helpful in processing the booking. Had to call their service hotline to arrange for pick-up to the collection location.

Great UI and UX. Super easy to navigate and great prices too.

The pickup process is painfully slow - all data need to be typed in manually while you wait, this is so silly. I hope they improve it some day!

Great booking site, thanks!

It was a brand new car which had done 18 kms Amazing ride enjoy a lot

Employees of aero drive were helpful and polite. Everything went pretty smoothly. Except that the car I had had a low pressure type and the key battery was to be replace but I was not told and had a lot of hassle trying to start the car before I could unlock the door for the passengers

The clause in the terms and condition mentions if you are late for pick up could cause us to miss our pick up. And we tried calling and was asked to cancel and rebook and we end up booking at a higher price. The details could be made clearer e.g. indicating we can be given an hour of buffer etc.

Helpful and knowledgable staff.

Didn't offer me the 5% first hire when booking online.

They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.

安くて案内が分かりやすい。 ネットでの申し込みはおススメ。

Car was great in good condition and ran very well. Tough place to find initially as the address when typed into google takes you to the wrong end of the multi story car park. If they updated thier location on Google Maps it would make pickup/drop off a breeze then 10/10

The first car had so many dents and scraps I refused it. The alternative was given once I asked for a refund and had filthy and I mean filthy upholstery and smelled of cigarette smoke. It also mechanically needed servicing. In cold temperatures the car squealed a dreadful sound on ignition and acceleration

catching the shuttle is a pain

Pick up was straight forward. Car had broken glove box which I only noticed after driving away - and rattled annoyingly the whole time I was driving. I reported this when I dropped the car back so hopefully the next person wont have this annoyance.

Aero drive was the best car hire company I have every used I hope to find them in the US

Please stop the flashing gift box tag it makes it difficult navigate the site

Perfect, the only thing is that you need to spend extra time to wait for bus shuttle to the pick up location. No issue as it takes 10-15 mins for the ride. Shuttle is free. Some charges on the shuttle.

For the price I was surprised to get a car as new and as spacious. However the rental location is quite a drive from the airport and the shuttle filled up fast (having to turn away guests at international terminal). The staff were very friendly but there was only one available when I dropped the car off in a hurry. Overall a very good experience if you don't mind a 5+ minute drive and the fact you might not get on the first shuttle

Good service, recent hire cars have been of a high standard with no issue on vehicle collection. It is becoming my go-to rental car choice.

Great service from staff at aero drive - would always recommend

I was upgraded because the car I booked had a flat tyre.

The counter staff is not really friendly and his explain is not clearly.

Waited a long time (30 mins) for pick-up and had to call twice. Even after the driver arrived, my name was not on the pick-up list which means my request for pick-up was not even passed to the driver. After arriving at the car rental, it took almost 30 mins to process my booking with the staff having to key in my details into the system twice. All in all, it took almost 1.5 hours before I can even get to drive. Even after drop-off, nobody attended to me even after standing there for 15 mins with staff walking off elsewhere.

Will definitely use this platform for booking in the future. It is easy to use and my experience booking through Easyrentcars were great.

Excellent customer service. Top Notch

Easy and value for money. Prompt and outstanding customer service.