ALAMO CAR RENTAL REVIEWS IN GERMANY

Excellent English speaking staff. Fabulous car. Very efficient and easy pick up and drop off. Our only jiggle is the extortionate cost to add the cover for claims protection. A charge of £100 on a £40 hire!

Like: Specially the nice lady in Stuttgart airport

Like: Got a free upgrade, which is always nice. But had to wait a long time behind just 1 other customer to get service. Car was in excellent condition. Had a great trip in Germany with the car. The price was a steal, even for the basic SUV I had originally requested.
Dislike: No answer at all when calling their office to extend! They absolutely don't pick up the phone. In the end, I had to go to the airport again on the day I was supposed to return the car, to extend my reservation. During drop off, no receipt/information about billing was given.

Like: Nee car
Dislike: No windows in back can open and seet not conforyable

Expensive fuel costs

Like: The price of the website was great. Much better than anywhere else. Loved it all Margaret L.

Very good counter customer service at airport; For a reasonable charge upgrade to Golf automatic turned out to be a good choice.

Quick and friendly service

Great app!!

The Stuff was very helpful and kind, I was satisfied with everything.

when we got to the Alamo desk, she told us that there are no car for 7 people she offered to give us a car for 9 but we didn't need a car this big but we had to take it, and we paid 250€ deposit, they didn't give us the deposit back till now. Also when we went to give the car back we went to the address they gave us, we waited almost for half an hour and then they called us and informed us we should be in another place , we went there , we gave back the car , they checked it outisde and inside and they said everything is fine. next day I notice they took 1250€ from my credit card and when we calles them they calimed that we had a car accident with the car although we did not and they checked it. and till now I still didn't get my 250€ back from them.

Not enough counter staff and had to wait too long.

Wait in counter over 30 minute car was not ready and by time I got car it wasn’t clean and fill with gas they give me not 100% clean car .

Like: Hassle free services from Alamo and good offers given. Best way to enjoy holiday is to rent a car from Alamo Enterprise. Good rate and excellent services
Dislike: None

Generally a good experience, the only comment is the drop off requires a bit of waiting (I think it was a case that the customer before me needed a long enquiry)

Good booking experience and I get exactly what I expected from Easyrentcars, will use again

Like: Value Service
Dislike: Not the exact car i ordered

The car boot came with this metal bar that is as long as the width of the car. We had lots of luggage hence needed the space. In the end we had to put the metal bar in an awkward position. We wanted to leave with the rental site, they said we need to pay deposit if EUR500.. it’s strange and very weird.

Yes, I really did like the car. Good gas mileage and I own the same car at home so new it well.

Nothing to complain about.

Like: Car in excellent conditions, larger than expected. Not sure if it was an upgrade. I booked a compact (Golf) but got a Golf SW. GPS included.
Dislike: Nothing, really.