Car Rental
Deals Bookings
24/7
App
Enjoy 5% off your 1st app booking
• Scan QR code to download
• Search “QEEQ” in App Store or Google Play
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 2509524138
logo_img

Alamo, Hamburg Airport Car Rental

Alamo 800+ ratings, 4 reviews

Hamburg, Schleswig-Holstein, Germany

7.1 / 10 Good

Alamo - Hamburg Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, FLUGHAFENSTR 1 3, HAMBURG, HH, 22335, DE

Telephone

+494051316170

Pick-up Instructions

The Alamo - Hamburg Airport car rental location is in terminal

You can walk to the counter of Alamo - Hamburg Airport car rental.

Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.

Drop-off Instructions

Please follow the rental car return sign and drive directly into the first floor of the parking building next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 29.9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Gibraltar

United Kingdom

Ireland

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Gibraltar

United Kingdom

Ireland

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

Sweden

Switzerland

Spain

Italy

Croatia

Vatican City State

The Republic of San Marino

Poland

Slovakia

Slovenia

Czech Republic

Hungary

EUR 6.24 per day
Vehicles of the brands Audi,BMW, Mercedes, VW, Land Rover, Jaguar luxury Elite Electric Vehicles cannot be rented for cross border travels to Southern Italy. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 950 for Niro Plug In,Peugeot 308,Vauxhall Astra,Nissan March,Vw T-cross,Nissan Juke,Hyundai I30 1.0,Peugeot 308,Volkswagen Golf Navi,Mercedes A-class,Mercedes A-class,Ford Fiesta,Fiat 500 O Similar,Toyota Corolla,Vw Virtus Tsi 10 Hyundai Hb20s 10 Turbo,Peugeot 301 Diesel,Mercedes Classe A Automatique,Mazda Mx30,Toyota C-hr,Volkswagen T-cross,Kia Sportage,Bmw 218,Opel Combo,Toyota Corolla Estate,G Ford Mondeo,Toyota Aygo,Toyota Aygo,Toyota Corolla,Opel Insignia,Mercedes-benz Eqb,Ford Kuga,Ford Kuga,Mitsubishi Xpander,Ford Transit Passengervan,Skoda Superb Combi,Ford Focus,Mystery Car,

EUR 1150 for Toyota Camry,Renaultmegane,Volvo S60,Toyota Kluger,Hyundai I10 Bvm,Kia Carnival,Volkswagen Caddy,Bmw 3 Series,Audi A4,Mercedes V-class,Renault Traffic,Toyota Proace,Mercedes Classe C,Mercedes C-class,Mercedes Eqc,Volvo Xc60 Aut,Mercedes C-class Estate,Mazda Cx5 Suv,

EUR 2500 for Audi E-tron 55 Electric,

EUR 1050 for Renault Megane Electric,Niro Plug In,Peugeot 308,Vauxhall Astra,Nissan March,Citroen C3 Aircross,Vw T-cross,Nissan Juke,Hyundai I30 1.0,Peugeot 308,Volkswagen Golf Navi,Mercedes A-class,Mercedes A-class,Lexus Ux 300e,Ford Fiesta,Renault Zoe,Toyota Corolla,Vw Virtus Tsi 10 Hyundai Hb20s 10 Turbo,Peugeot 301 Diesel,Mazda Mx30,Kia Sportage,Bmw 218,Opel Combo,Toyota Corolla Estate,G Ford Mondeo,Toyota Aygo,Toyota Aygo,Volkswagen Id.7,Mercedes-benz Eqb,Mystery Car,

EUR 1250 for Toyota Camry,Renaultmegane,Volvo S60,Audi Q6 E-tron,Toyota Kluger,Hyundai I10 Bvm,Kia Carnival,Volkswagen Caddy,Bmw 3 Series,Audi A4,Mercedes V-class,Renault Traffic,Toyota Proace,Audi A6 E-tron,Mercedes Classe C,Mercedes C-class,Mercedes Eqc,Volvo Xc60 Aut,Mercedes C-class Estate,Mazda Cx5 Suv,Mitsubishi Xpander,Ford Transit Passengervan,Audi E-tron 55 Electric,

Theft Insurance Excess differs by car model:

EUR 950 for Niro Plug In,Peugeot 308,Vauxhall Astra,Nissan March,Vw T-cross,Nissan Juke,Hyundai I30 1.0,Peugeot 308,Volkswagen Golf Navi,Mercedes A-class,Mercedes A-class,Ford Fiesta,Fiat 500 O Similar,Toyota Corolla,Vw Virtus Tsi 10 Hyundai Hb20s 10 Turbo,Peugeot 301 Diesel,Mercedes Classe A Automatique,Mazda Mx30,Toyota C-hr,Volkswagen T-cross,Kia Sportage,Bmw 218,Opel Combo,Toyota Corolla Estate,G Ford Mondeo,Toyota Aygo,Toyota Aygo,Toyota Corolla,Opel Insignia,Mercedes-benz Eqb,Ford Kuga,Ford Kuga,Mitsubishi Xpander,Ford Transit Passengervan,Skoda Superb Combi,Ford Focus,Mystery Car,

EUR 1150 for Toyota Camry,Renaultmegane,Volvo S60,Toyota Kluger,Hyundai I10 Bvm,Kia Carnival,Volkswagen Caddy,Bmw 3 Series,Audi A4,Mercedes V-class,Renault Traffic,Toyota Proace,Mercedes Classe C,Mercedes C-class,Mercedes Eqc,Volvo Xc60 Aut,Mercedes C-class Estate,Mazda Cx5 Suv,

EUR 2500 for Audi E-tron 55 Electric,

EUR 1050 for Renault Megane Electric,Niro Plug In,Peugeot 308,Vauxhall Astra,Nissan March,Citroen C3 Aircross,Vw T-cross,Nissan Juke,Hyundai I30 1.0,Peugeot 308,Volkswagen Golf Navi,Mercedes A-class,Mercedes A-class,Lexus Ux 300e,Ford Fiesta,Renault Zoe,Toyota Corolla,Vw Virtus Tsi 10 Hyundai Hb20s 10 Turbo,Peugeot 301 Diesel,Mazda Mx30,Kia Sportage,Bmw 218,Opel Combo,Toyota Corolla Estate,G Ford Mondeo,Toyota Aygo,Toyota Aygo,Volkswagen Id.7,Mercedes-benz Eqb,Mystery Car,

EUR 1250 for Toyota Camry,Renaultmegane,Volvo S60,Audi Q6 E-tron,Toyota Kluger,Hyundai I10 Bvm,Kia Carnival,Volkswagen Caddy,Bmw 3 Series,Audi A4,Mercedes V-class,Renault Traffic,Toyota Proace,Audi A6 E-tron,Mercedes Classe C,Mercedes C-class,Mercedes Eqc,Volvo Xc60 Aut,Mercedes C-class Estate,Mazda Cx5 Suv,Mitsubishi Xpander,Ford Transit Passengervan,Audi E-tron 55 Electric,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Hamburg Airport

9.7 mi from Hamburg-Finkenwerder Airport

Railway Stations

0.2 mi from Hamburg Airport (Flughafen)

1.1 mi from Ohlsdorf

1.9 mi from Rubenkamp

Other Landmarks

3.3 mi from Alstertal District

3.7 mi from Poppenbüttel Memorial

5.2 mi from Inner Alster Lake

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 53.62923 10.007929

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.1 / 10 Good

  • Vehicle condition: 1.4
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.4
  • Counter staff: 1.4
  • Pick-up location: 1.4
  • Drop-off location: 1.4
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • M.Shahi

    Hamburg

    10 /10 Excellent

    Reviewed: Tuesday, May 19, 2026

    Everything was fantastic
    Read More >

  • Jesse Lamb

    Hamburg

    10 /10 Excellent

    Reviewed: Tuesday, May 19, 2026

    I reserved a BMW X5 but got a Volvo XC60 instead. Maybe there were fewer cars available, but I booked well in advance.
    Read More >

  • Marina Pitman

    Hamburg

    6 /10 Average

    Reviewed: Tuesday, May 19, 2026

    Read More >

  • Meredith Juliana

    Hamburg

    10 /10 Excellent

    Reviewed: Tuesday, May 19, 2026

    Initially, I was very dissatisfied, but after communicating with QEEQ customer service, their attitude improved greatly.
    Read More >

  • Jeff Cronin

    Hamburg

    2 /10 Poor

    Reviewed: Tuesday, May 19, 2026

    Read More >

  • Yedda Lucy

    Hamburg

    2 /10 Poor

    Reviewed: Tuesday, May 19, 2026

    Read More >

  • Cathy Whit

    Hamburg

    10 /10 Excellent

    Reviewed: Tuesday, May 19, 2026

    The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.
    Read More >

More Car Rental Brands at Hamburg Airport

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

What's the address of the rental location?

ENTERPRISE RENT A CAR, FLUGHAFENSTR 1 3, HAMBURG, HH, 22335, DE

What is the Telephone Number?

+494051316170

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Hamburg Airport car rental location is in terminal

You can walk to the counter of Alamo - Hamburg Airport car rental.

Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please follow the rental car return sign and drive directly into the first floor of the parking building next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 29.9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + Official embassy translation in English

    Please note that your English translation should be authorized by the embassy.

    Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

  • For local renters, you need to bring:

    Full driver's license issued in Germany

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Hamburg Airport

    9.7 mi from Hamburg-Finkenwerder Airport

  • Railway Stations

    0.2 mi from Hamburg Airport (Flughafen)

    1.1 mi from Ohlsdorf

    1.9 mi from Rubenkamp

  • Other Landmarks

    3.3 mi from Alstertal District

    3.7 mi from Poppenbüttel Memorial

    5.2 mi from Inner Alster Lake

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users！
Know our privacy policy - you can easily unsubscribe any time!