BERLIN SCHOENEFELD AIRPORT CAR RENTAL REVIEWS

Like: Car excellent condition Drop off super efficient

Counter staff were professional and helpful. Brand new car, nice and clean, with a very high spec included. Pick up and drop off quick and easy. Very good price for the rental. Would definitely recommend.

Nice and easy to book, plenty offers to chose from, competitive pricing. Very helpful and I got all the standard and extra information very quick.

Excellent English speaking staff. Fabulous car. Very efficient and easy pick up and drop off. Our only jiggle is the extortionate cost to add the cover for claims protection. A charge of £100 on a £40 hire!

Even if I didn't get the car required the replacement was even better. Europcar staff was very helpful and efficient. Both pick-up and drop-off went smoothly. I would recommend them anytime.

Dislike: Lack of full coverage insurance clarity (that it was separate). I didn't feel protected enough

it’s ok thanks

car has some demages, but it’s ok

some transactions problems happening.

Extra charge for crossing border €18 Man grumpy unhelpful

An unpleasant experience when I return the car and suddenly discover damage in the car that I did not do, in addition to the vehicle was in the first place with damage and probably did not check it properly. I had to get a Volvo and got a jeep. What is the connection? Do not know.

All needed information provided. No quick and easy drop-off.

Price quoted was not an end price.

The car had more scratches than reported, but after taking photos of them all and going back to the counter, the counter lady marked them at the spots I pointed on the paper without hesitation and always with a smile. Returning the car was a little bit interesting as a guy just walked up to me and took the car key, so I asked him to show me his ID and later on asked him to let me photograph that as well. I've yet to get the card hold back; hope the guy was not a smart thief :)

Initially, I had doubts: a company far-far away, not always accurate and precise info on the site or from the online staff, but ultimately everything got cleared up and I had no issues. Of course, things could have been much different if I scratched the car or had an accident, but fortunately, that was not the case.

Staff was very helpful...When we are turning Tegel airport there are traffic issue...Almost 2 km outside of Tegel Airport policeman closed all roads and we wait there more than 1 hour...So we cant put bensin,because of check in time ...For 15 liter bensin Alamo take from me 67 Euros...Gas station is 1 km from Tegel...Anyway,its my fault but 4 euro/liter is so expensive...They called me,i explain them this policemans traffic issue but they cant help me...Anyway,it was good car and good firm...

Perfect

Perfect

Первый раз арендую машину в авиас. Менеджер отнёсся с подозрением, проверил мой телефонный номер и позвонил на него. Возможно из-за этого и не дал запрашиваемую машину. Заказывал машину премиум класса, получил машину на уровень меньше, с меньшим пространством для пассажиров (vw tiguan) Менеджер утверждал , что других машин нет. Только после ссоры он мне выдал skoda superb, где хотя бы много пространства .

Great Customer Service such a professional agent!

Easy to use app

Picked up at Berlin airport, then changed the drop-off location to Leipzig. Deposit for fuel has not yet returned.

Good service and bonus programm. Keep it same!

Like: Very happy relaxing experience.
Dislike: Happy customer grate service.

car rental company charges airport service fees and climate protection fees although according to easyrentcars.com all fees are included.

was given a giant car, instead of the tiny one I rented. then we made a mistake on the way back, and were just over an hour late, for which we paid something like 50 euros, double the price of our rental.