ALAMO CAR RENTAL REVIEWS IN GERMANY

Counter staff was very chatty and friendly. Upon return of the car, we were offered chocolates and were asked how we found the service. Wow!

Excellent English speaking staff. Fabulous car. Very efficient and easy pick up and drop off. Our only jiggle is the extortionate cost to add the cover for claims protection. A charge of £100 on a £40 hire!

My comment is not directed at Alamo, I think that the car drop off point should be better sign posted at Munich airport, particularly just before you turn left off the road into the building.

It took a while to get the car due to a lot of demand. Service staff were friendly and did their best

Best Enterprise/Alamo station in Germany. Good service, free Coffee. Love it

Very good customer service by Mr Dennis at HANNOVER AIRPORT

Die Wartezeit bei Abholung war ziemlich lang.Es wurden zusätzliche Versicherungen angeboten. Das Auto selbst war in sehr gutem Zustand, wie neu. Die Rückgabe war sehr schnell und vollkommen problemlos. Das Parkhaus von allen Vermietern ist recht schlecht gelegen.

The car desperately needed a service , it was very lumpy in the performance

good as usual, no problems

good

Brand new car with features like pre-collision and lane-change assist.

Easyrentcars gave me the best rate over all major competitors.

good service

easy to use

Alamo team was very friendly they provided me a good car in good condition I enjoyed the driving in Germany

The application is easy use , customer service was good Keep it up

Very expensive kids booster.

We weren't told where to drop off the car so assumed it was where we had picked it up from. However when we got there we were told we should have seen a big sign telling us where to drop it off but we hadn't seen it. It also wasn't very clear as to what fuel the car took, there was no indication on the fuel cap and it wasn't obvious on the paperwork.

Great experience. Top Service, great car. Next time I) would book the same.

Extra insurance was offered, but I had my own and that was accepted without question. The man at returns was very helpful.

A map showing where the car is located would really help we spent ages lookING for the car. Although my fault I was so busy looking up at numbers that I missed a step by the lifts and pushed my father in the wheelchair over the step (although it has a tape it is faded and if looking up is very easy to miss) and he fell out and banged his head. Why does the alamo sector have a reverse numbering scheme to the rest of the whole parking lot.

I cannot get a hold of anybody at the Alamo Rental Desk at Fraport! Money was taken from my bank account for a "late return" of the rental car, even though it was returned on time, but since there was nobody there we had to drop the key in the "key drop". I will continue trying to call cause I need that money back. Thanks Jannick

Counter staff was exceptional. Car was great condition. The only way I could improve the situation is to have clear signs pointing to the parking location from the counter.

A big sales pitch at the counter. Already provided info during booking needed to be filled in again. Was walked to the car but no explanation of the cars particulars.

Easy to use and found better prices in a glance