We will never use Alamo again .Blow out on i4 no spare wheel 8 hrs abandoned on freeway .Staff on phone told us to leave the car and find our way home alone or order taxis to pick us up on the freeway. We gave correct details as to where we were .phone bill while on hold came to over €500 we lost 2 days of our holiday.. 2 State troopers had to drop us home eventually. No spare 7 seater cars available in Orlando so had to be towed the next day to firestone and wait 3 hrs to get new tire on . Their breakdown recovery is disgraceful..think again before booking with these as our holiday was nearly wrecked
Like: Comfortable for all 6 of us. Dislike: The sat nav we purchased when we ordered from the UK was a) not necessary as the car had one so we spent money we did not need to and b) the sat nav we paid for was not up to date.
“Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio”
About Alamo:8.3/10
Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!.
Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.
Excellent and quick service -no queue which was a bonus after the long ,long delays in getting through passport checks. A good selection of vans to choose from .
Booked full to full but changed at desk to return empty- probably cost me as you forget fuel is so cheap in USA.
I also took a child seat at desk and fact I had paid for a 15 seater van with 8 passengers just felt it a bit of a rip off having to pay for just one child seat.
We picked up a standard dodge van.. Too big and thirsty.
Contacted the alamo garage and swapped out for a smaller newer crysler malibu.
Great service and easy swap.
There is extra charge for insurance they tell me to pay or i can not get tha car
I am realy suprise why i should pay 83$ that is not include in my price
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P.humphries
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View more >W.Dixon
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View more >M.N.
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View more >Dislike: Nothing.
F.Roseblade
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View more >Dislike: The sat nav we purchased when we ordered from the UK was a) not necessary as the car had one so we spent money we did not need to and b) the sat nav we paid for was not up to date.
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View more >P.POIRET
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View more >J.Lloyd
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View more >P.SMITH
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View more >Dislike: Bit of a hard sell to upgrade.
A.Storey
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View more >O.Alosaimi
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View more >A.Kiani
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View more >I.DUNDAR
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View more >Dislike: Almost nothing.
Car Rental Companies AT Orlando International Airport, MCO
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