CAR RENTAL REVIEWS ON FOX RENT A CAR AT HARRY REID INTERNATIONAL AIRPORT, LAS

Car was not the Jeep I requested, but a Kia Sportage, 70,000 miles? Car had dents, scratches, seats had many stains, plus right rear tire needed air everyday.. Worst car I ever rented. Shuttle from Denver Airport to Fox was a horror show,, not a direct route.

The location was further and having to take 2 shuttles burdensome. Otherwise great.

Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.

Fox car rental staff were very helpful and friendly .

Easyrentcars.com was easy to use and very good to deal with.

Car was full of damage and wheel bearing were shot, it was like driving a car with winter studs!!!!

I was really surprised people was not friendly at the location when I was brought to And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave

Pick up is excruciating. Slow. Inept. Inexcusable.

Fine.

1. waiting time at counter 40 minutes. much too long. 2. first vehicle handed to me had cruise control broken. I found out after 15 minutes in the car and returned the car. I was given angoss replacement car. 3. Staff at gate was rude.

Much To Much Time Waiting To Get To Counter, Even Longer Wasted Time At Counter, They Keep Trying To Sell You Plans Ya Really Don't Need . Will Not Use Them Again. FOR SURE. Need To Teach The Guy That Checked Me Out When I Picked Up Car Some Manners

They could do a lot better, they need to improve on everything

The agent that served me when pickup the vehicle Christina, who is a team led, was advised that I had all the insurances required to cover the vehicle and liability. She advised me that she would put the liability insurance @ 13.99 just to show in case something was to happen. She advised me that there would be no charge. So I believe her as she is a team led. Well, at the time of drop off, I was charged $130.00 for the liability insurance. I complained to the manager, who did not speak English well, and said that I had to pay the liability insurance as I did not sign the waiver. Bull shit, I call, She lied to me and got a commission on the liability insurance. As a frequent Fox renter, I was deceived by her and the manager even after I showed both my liability insurance coverage that I have with my insurer. Never again I will rent a vehicle from Fox or Economy who did the same thing to my buddy last week. Folks watch out for these company... They are cheaper than the one at the airport but they screw you with insurance. They will lie in your face to make more commission. Read all the details on your contract and ensure that the contract show what you want or need. Shame on you Christina and Fox Car Rental, Shame.....

They do not have a free shuttle to and from the airport, they charge $1.50 plus Tax each way. you use the shuttle

Free shuttle advertised on the website should be removed, they charge a fee of $1.50 plus tax each way if I want to use the shuttle to and from the airport

It’s a shame and they didn’t give me the car. Wanted $400 cash down. Wasted time going there and had to go to another rental agency. That gave me Acari no problem with only $200 down

We took a car that wasn't riding good, so we ad to come back and exchange the car for another. Car was ok but it was dirty inside. Don't think car went through cleaning and washing before renting it out.

Easy car was really easy to book and got a good price for the rental.

very, very slow service but friendly service staff

The only complaint I have is an employee's attitude at rental site upon pickup.

Transaction was smooth will use again.

The car was fine. However, I had to pay additional fees for the renatl which was never explained to me.

Clean the DAM WINDOWS

While dropping the car off I had to wait about 15 min for someone to help me as the workers were all chatting in the car vacuum area and didn’t notice me standing around in the drop off zone until another worker pointed me out to them (3 workers)

Love the easyness of this web/app!

I had to stand in line 45 min to pick up the car. Staff didn't seem to know what they were doing, and seemed uncaring about people standing in line. One of the staff took his break, made personal phone call and ate while 10 people stood in line. Rude, very poor service at pick up counter.