Easy

The van was a dream to drive. It suited yhe amount of people we had in our party. The staff were so great, so easy both at pick up, bearing in mind its hot and everyone is watching you and drop off with all the luggage. They added to my holiday experience. Thanks

Finding and booking was so easy. Took a total of 30 mins in total. We got what we wanted. Thanks

Staff at counter was so nice and I was able to start nice trip.

I didn’t get any discount protector this time but nice system to have that. Hope I get discount next time.

Staff trying to upsell to much putting on extensive pressure to spend more on a smaller more expensive vehicle and basically been negative in the vehicle I had booked. When i declined numerous times attitude changed negatively. Also when signing documents just told to sign in various places but with no explanation on what I was signing for. Don't get the access insurance instead save by doing it yourself at www.carhireaccess.com who were $44 cheaper than Alamo. The Chevrolet mini bus I booked did 13.5mpg to the gallon so its thirsty. Good job petrol is cheaper in the usa than the uk. It's about £0.56p a litre compared to £1.32 in the uk.

Was easy to book and straightforward no issues and ok prices

Like: Best part was vehicle pickup from the kiosk without having to stand in line. It was extremely convenient and quick. Vehicle was in good condition and pretty new. Options available to choose from.
Dislike: Someone should be available at vehicle pickup location to explain about how to notify existing scratches etc.

Dislike: The staff questioning military status