Awesome. Definitely recommended.

Reserve un VW Atlas pero me dieron un Dodge grande qye gastaba demasiado. Además no le funcionaba la ventana del acompañante. Quise cambiarlo pero me hacían ir al aeropuerto y no quise perder tanto tiempo. No volveré a Alamo.

Alquile ya 3 veces por QEEQ y no tengo comentarios negativos. Estoy conforme.

On picking up the car the member of staff at the Alamo counter tried to tell me the car i had booked was too small for myself and my child and would not fit my two cases in the boot, this was not the case at all, the car very comfortably fit all our luggage in and an extra case plus hand luggage on our return to the airport. He also implied I did not have sufficient insurance even though i had booked the top cover that Easyrentcars offered (including road side recovery). I was made to sign paper work whilst the staff member told me to sign my life away. This was most upsetting and he was obviously trying to oversell and rip off a woman travelling alone with a child. absolutely shocking experience. The back seat of the car was soaking wet, though we were told to return the car empty because of this.

Had no problem at all and would use easyrentcars again.

Like: Car was great
Dislike: Needed more operation instructions before we started. Hard to find dropoff location

Like: Car renting experience went smoothly although it was a bit confusing as to whether or not I was getting what I was asking for. Prices and offerings were really good so I stuck with it.
Dislike: After my car was confirmed and the credit card info was taken, the transaction ended a bit weird in that I was asked in subsequent email to provided info about my request and a screen shot of the credit card transaction which I did not. I was then told that the transaction would be confirmed in a few days. I thought I was being scammed and was concerned that my credit card info would be compromised. A couple of days later, I did get the confirmation and, I confess, I did contact Alamo to be sure that I had a car reserved because I didn't want to begin my trip with no vehicle or trying to negotiate a rental last minute. Luckily, I had a week for this to work out and for me to feel comfortable. Once that happened, all was good.

Like: Conner and Jessica ...great service
Dislike: Nothing